Hotel Night Auditor

Aloft Arundel Mills BWI Airport

Hotel Night Auditor

Hanover, MD
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Make sure every hotel guest has a pleasant stay • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Process additional administrative, bookkeeping. and accounting procedures as required Qualifications: • Computer proficiency is required; experience with accounting or reservation software is preferred • Excellent customer service and communication skills are required • Overnight shift; requires flexible hours • High school diploma or equivalent required; some college preferred • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required