POSITION SUMMARY: 

The Human Resources Generalist (HRG) provides a broad array of support to client companies in all states through virtual contact (over the phone and email) and onsite visits.  The HRG will provide support to Human Resources Account Managers (HRAMs) and clients by providing basic HR support, service plan follow-up and fulfilment of requests.

RESPONSIBILITIES:

• Provide support to “top 50” (i.e. high-value) accounts in partnership with a HRAM.
• Work with the HRAM to understand the business and needs of top 50 accounts.
• Act as an HR consultant to client companies by providing guidance and support on employee relations issues such as performance appraisals, performance improvement plans, investigations, terminations, etc. and report on outcomes to ensure clients are using HR best practices and reducing risk to their company.
• Coach and counsel clients by identifying problems, evaluating potential solutions and assisting them to implement agreed-upon solutions.
• Ensure clients comply with federal, state, and local regulatory and statutory requirements by staying up to date with existing and new legislation and advising clients of needed actions.
• Assist clients with the development and implementation of company policies and procedures.
• Provide subject matter expertise, guidance, best practices, and counsel to clients for leave of absence regulatory compliance, eligibility, and reporting requirements including FMLA, ADA, state leaves, disability leaves, etc.
• Assist clients with vendor management for HR programs such as background and drug screenings, job postings, applicant tracking systems, salary surveys, and HRIS including electronic onboarding.
• Develop state and federally compliant employee handbooks.
• Lead and deliver employee training initiatives.

QUALIFICATIONS:

• Bachelor’s degree or HR experience in employee relations, state and federal laws, and training in lieu of a degree.
• Knowledge of state and federal laws, regulations and HR management practices.
• Computer/tech savvy including proficiency in Outlook, Word, PowerPoint, and Excel.
• Commitment to outstanding customer service.
• Planning, communication, and follow-up skills.
• High learning aptitude and comfortable and adaptable in new situations.
• Travel may be required based on the location of assigned clients. Must have a quiet professional home office.

NICE TO HAVE:

• PHR/SPHR or SHRM-CP/SHRM-SCP.
• Specialized training in employee relations, training and development, payroll, employee benefits, and workers’ compensation.
• Presentation or public speaking experience, particularly conducting group education in-person or via webinar.
• Cloud-based apps including HRIS, CRM, ATS, Talent Management, Performance Management, Document Management (e.g. SharePoint, Dropbox, Drive), Social Media Platforms, and Chat and Video Platforms (e.g. Teams, Zoom, Slack).
• Professional employer organization (PEO) experience.
• A background in client services or account management.
• A background as an HR Business Partner.

COMPENSATION AND PERKS:

• Competitive salary
• Generous employee benefits package including major medical (currently 90% employer covered for employee), dental, vision, LTD (100% employer covered), HSA, FSA, and more.
• 401k plan with company match.
• Growth and development opportunities.
• Your holistic wellness matters to us. We have a year-round wellness calendar of events, a corporate wellness coach and personal trainer who manages our wellness program throughout the year, fitness classes, fitness challenges, an employee assistance program for employees and their family members.
• Employee Discount Program.
• Vacation, holiday, birthday and volunteer time off.

COMPANY OVERVIEW:

Since 1997, AlphaStaff has delivered HR outsourcing solutions to thousands of small and medium-sized businesses across the country, as well as some large organizations. AlphaStaff is majority-owned by its management team, giving it the freedom to invest in its employees and client relationships to drive long-term value. With a dynamic and adaptable approach, we are constantly finding the best solutions to meet our clients’ needs. We help our clients improve talent management, compliance, employee benefits, and HR technology by creating tailored solutions. Our experienced leadership team is comprised of thought leaders in the human capital management and insurance sectors. We are constantly looking for “athletes” – driven and passionate individuals, to join our dynamic team. Our company culture emphasizes diversity and a collaborative environment where everyone’s opinion is valued. As one team, we have one mission: to create Raving Fans with every interaction as we help our clients solve day-to-day human capital challenges better, faster, smarter.

DISCLAIMERS: AlphaStaff, Inc. is an equal employment opportunity employer and does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, past or present military service, disability, genetic information, or any other basis protected by applicable federal, state, or local laws. AlphaStaff, Inc. also prohibits harassment of applicants or employees based on any of these protected categories.  To help ensure a safe, healthy, and productive work environment for our employees and others, to protect company property, and to ensure efficient operations, AlphaStaff, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol.  Employees and applicants may be requested to submit to drug and alcohol testing in accordance with applicable law. The salary range for the position described herein is available upon request if required under applicable law.