Job Description

Take the lead and close the deal at the center of where it all happens – With our customers! You’ll be the face and voice of AT&T. Each day will offer a fresh opportunity to meet sales goals while introducing customers to our award-winning wireless and TV service. We’ll rely on your sales expertise, product knowledge, and best-in-class customer service to sell state-of-the-art technology and meet customers’ needs.

RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

WE OFFER:

• Bonuses, incentives, and competitive compensation
• Opportunities to grow within
• Hands-on training
• A diverse and family-like atmosphere

Company Description

We are a results-driven organization dedicated to developing a brand story for our clients, connecting them to receptive customers and to providing opportunities for our employees to grow as we grow. Our employees enjoy a work culture that promotes personal pride, devotion to our clients and to treat our work family with love and respect and we achieve individual and company goals. We work hard and we play hard. Together. We are a committed team and provide a family-like atmosphere.