Responsible for functionally leading implementation for CampusNexus Finance HR & Payroll modules, which is based on Microsoft Dynamics 365. You will evaluate the customer's business processes against the standard Dynamics 365 functionality with guidance from the Principal Consultant.
Role
- Participate in every aspect of the implementation from analyzing the customer's business requirements to configuring the Dynamics 365 and Campus Management applications to meet those customer's needs.
- Provide in-depth knowledge of the Dynamics 365application and evaluates the customer's business processes against the standard Microsoft AX functionality.
- Document business requirements to express what actions a solution must take and what outcome is expected.
- Responsible for configuring and customizing the Dynamics 365 application to achieve customer's business requirements.
- Facilitates the customer's decision-making process and develops the functional design document that will drive the development process (if modifications/customizations are required, either to processes or to the Microsoft AX application.)
- Conduct UAT and train customer resources to successfully use the application.
- Responsible for conducting Dynamics 365 application demonstrations.
- Drive continuous process improvement in the implementation methodology and best practices.
- Handle escalated customer issues. Responsible for a transition to Support.
- Assist in pre-sales process and with pre-sales requirement discussions, as-needed.
Qualification & Skills
- Bachelor's degree in related field preferred.
- Successful completion of applicable product certification exams preferred.
- Consulting experience in Microsoft AX application with a focus on business modeling and software implementation preferred.
- Experience with HR & Payroll as it pertains to Higher Education preferred.
- 3+ years working with project teams in software installation, configuration, customization or implementation
- 1+ years of demonstrated experience conducting highly visible presentations, conducting formal classroom training and/or online/webcast training on software applications or in a technical field preferred.
- Ability to quickly learn and explain products and services.
- Excellent written and oral communication skills. Proven effective listening skills.
- Ability to follow a project plan with attention to detail and follow through.
- Demonstrated ability to work in a team and matrixed environment.
- Able to influence, negotiate and build consensus.
- Must be able to travel and flexible to work additional hours if requested.