Alternate Administrator

This job is set to start in September 2025.

Company Description:

Homewatch Caregivers of Bakersfield is a committed company in the home care industry for the Bakersfield environs that provides compassionate and personalized care services to seniors and individuals with disabilities. We aim to enhance the quality of life for our clients while supporting their independence in the comfort of their own homes. We are seeking an experienced office manager/community outreach personnel to join our team.

Job Summary:

Office manager/community outreach personnel will play a crucial role in the operational efficiency of our home care agency. The position requires a proactive, detailed oriented individual with strong leadership skills and a passion for the healthcare field. It requires personnel with experience in marketing and community outreach who is willing to multitask and preferably bilingual.

Benefits:

· Positive and meaningful workplace where creativity is nurtured.

· Performance-oriented bonuses.

· Flexible work hours.

· Gas allowance/reimbursement

· Referral bonuses provided

· Free Continuing Education (CEUs)

· Modern office setting

Key Responsibilities:

· Support and participate in the hiring process of new employees

· Provide on-the-job training to caregivers as needed

· Complete reference checks on potential new hires

· Caregiver management activities including caregiver log sheets and time sheet

collection and recording

· Participate in ongoing training for caregivers

· Maintain and manage employee files

· Perform an assessment of service needs with new and prospective clients

· Coordinate staff schedules ensuring adequate coverage for client care services.

· Create a customized care plan for all new clients and update it as needed

· Oversee clinical record notes for the clinical record recording process

· Update case managers, caregivers, office staff, clients, family members, and other

medical professionals about client's needs and concerns

· When requested, assess the skill level of new caregivers and recommend additional training, if necessary

· Perform client evaluations when requested or when mandated by the State or County

· Maintain and manage employee files

· Ensure compliance with state and local home health agency laws and regulations

· Office and clerical activities as directed

· Manage incoming communications (telephone, email, mail, etc…)

· Data entry into computer programs used in office

· Support activities for marketing as directed

· Transfer phones at end of the day to on call staff

· Some on-call responsibilities as needed

· Implement quality assurance measures to monitor service delivery and client satisfaction

· Represent company at community events and networking opportunities

· Build relationships with local healthcare providers and organizations to promote services.

· Actively participate with other company staff to engage in necessary marketing drive as necessary including but not limited to outreaches, community events, home visits, hospital visits, assisted living facilities.

· Other duties as needed

As the Alternate Administrator: Help administer, direct, and coordinate the agency's

activities. In addition, the Alternate Administrator assumes responsibility for the day-to-day

operation when the Administrator is unavailable and is a direct employee of the agency.

Required Qualification:

· Bachelor’s degree in health-related field.

· Ability to speak English and Spanish fluently.

· Experience using Microsoft Word, Excel or similar software

· Have knowledge and be able to train, supervise and validate skills required of caregiving

staff as it relates to activities of daily living and instrumental activities of daily living

· Ability to pass a background check

· Valid California Driver's license

· Ability to maintain confidentiality and handle sensitive information with discretion

· Exceptional organizational skills with the ability to manage multiple priorities.

Preferred Qualifications:

• Home care or related experience

• Experience managing other healthcare professionals

· Experience in office managerial role/sales and marketing.

· Strong understanding of healthcare regulations and compliance standards.

· Strong leadership abilities and experience in team management