Job Description
THIS POSITION IS A PART TIME HOWEVER THERE IS THE POTENTIAL TO BECOME A FULL TIME EMPLOYEE WHICH WOULD INCLUDE BENEFITS. THE POSITION IS IN SAYLORSBURG, PA HOWEVER THE INTERVIEW PROCESS COULD TAKE PLACE IN BETHLEHEM, PA AT THE MAIN OFFICE.
· Create, send, and follow up on proposals to customers. Communicate via email/phone to answer any questions
· Schedule Sales appointments
· Answer the sales line
· Create approved & signed proposals into work orders
· Order all parts for new installs & schedule accordingly (pulling inventory as needed)
· Follow installation process to ensure timely and accurate service
· Assist the Service Coordinator on an as needed basis, answer phones, check in job inventory
· Create new customer files with all paperwork needed
· Coordinate office supply orders with Lehigh Valley office
· Data Entry in multiple Excel spreadsheets
· Create and send alarm certificates requested by customers
· Enter all account changes into system such as zones, contacts, names, etc)
· Coordinate upgrade mailings and keep track of results
· Filing
· Attend weekly team meetings to review customer appointments and needs