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Sales Assistant Customer Service

Altronics Security Systems

Sales Assistant Customer Service

Saylorsburg, PA
Full Time
Paid
  • Responsibilities

    Job Description

    THIS POSITION IS A PART TIME HOWEVER THERE IS THE POTENTIAL TO BECOME A FULL TIME EMPLOYEE WHICH WOULD INCLUDE BENEFITS. THE POSITION IS IN SAYLORSBURG, PA HOWEVER THE INTERVIEW PROCESS COULD TAKE PLACE IN BETHLEHEM, PA AT THE MAIN OFFICE.

    · Create, send, and follow up on proposals to customers. Communicate via email/phone to answer any questions

    · Schedule Sales appointments

    · Answer the sales line

    · Create approved & signed proposals into work orders

    · Order all parts for new installs & schedule accordingly (pulling inventory as needed)

    · Follow installation process to ensure timely and accurate service

    · Assist the Service Coordinator on an as needed basis, answer phones, check in job inventory

    · Create new customer files with all paperwork needed

    · Coordinate office supply orders with Lehigh Valley office

    · Data Entry in multiple Excel spreadsheets

    · Create and send alarm certificates requested by customers

    · Enter all account changes into system such as zones, contacts, names, etc)

    · Coordinate upgrade mailings and keep track of results

    · Filing

    · Attend weekly team meetings to review customer appointments and needs