Job Description

Altus Receivables Management is looking for talented, dedicated, and hardworking Commercial Recovery Specialists to help us grow our Early Intervention Department. This is a great entry-level position with strong advancement opportunities. This department provides clients the opportunity to leverage Altus’ resources to service early commercial delinquencies. Each team is an extension of our customers' Accounts Receivables Department.

The specialist communicates with businesses to resolve delinquent or defaulted account balances owed to our commercial clients. This includes collecting outstanding balances, providing needed documentation, coordinating resolution of disputed invoices, and escalating high-risk customer accounts when necessary.

TO APPLY:  PLEASE CLICK ON THE LINK OR COPY AND PASTE INTO A NEW BROWSER: HTTPS://ALTUSRM.EASYAPPLY.CO

WHY WORK AT ALTUS RECEIVABLES MANAGEMENT? TOP BENEFITS INCLUDE:

• Rewarding and Competitive Pay
• Employer-paid training
• Advancement Opportunity
• Referral bonuses
• Medical, dental, and vision insurance
• Health Savings Accounts available when enrolled in an eligible health plan
• Company-paid life insurance
• Optional short-term disability, long-term disability and supplemental life insurance coverage at a low cost
• 401(k) matching plan

RESPONSIBILITIES

• Communicate with businesses via the telephone and written correspondence
• Complete activities such as phone calls, internet searches, third party report reviews, etc., to obtain reliable contact information
• Maintain minimum account work standards as assigned by Management.
• Understand and follow Federal and State laws, company policies and procedures
• Meet client requirements for account resolution and escalation
• Review correspondence and respond in a timely manner.
• Track and report production results
• Meet or exceed assigned daily weekly and monthly goals.
• Document all business contact attempts and the results of all business contacts, as well as the status of resolution efforts.
• Be punctual, reliable, and meet all work scheduling requirements.
• Must be able to work in a fast-paced, high-pressure environment.
• Perform other related activities as assigned by supervisor or manager.

SKILLS AND QUALIFICATIONS

• High school diploma or GED, some college preferred.[KR5]
• Advanced computer skills
• Collections experience preferred
• Basic proficiency with Microsoft Office and data entry
• Basic Math and Writing skills
• SalesForce.com experience a plus
• Strong attention to detail
• Strong computer skills a must
• Must be goal oriented
• Sales, telemarketing, or call center experience a plus
• Ability to deescalate adverse situations
• Strong interpersonal and communication skills
• Great organizational skills

Company Description

In business for 25+ years, Altus Receivables Management is the largest commercial only, business to business (B2B) collections company in North America. We help companies gain new levels of confidence and control over their credit to cash cycle by combining our advanced technology with the largest international network of trained, certified professionals to streamline collections at the highest levels of security and compliance. At the heart of our advanced technology is a powerful, customer-focused collection automation system called ARM STRONGTM. Built on Salesforce.com, the world’s #1 cloud-based customer relationship management (CRM) software, ARM STRONG automates and streamlines key functions of the debt collections process, reducing costs and boosting cash flow performance at every level. We are a very proud company with very high team member tenure, very high employee satisfaction and a positive culture built upon interpersonal respect and a passion for driving maximum results for our business to business clients. Come help us grow!