Job Description

Day-to-day activities include office reception, ordering of office supplies, preparing meeting minutes, follow up with consumer, staff, and applicant emails, responsible implementing and maintaining patient and personnel files, entering data into CRM and forms, managing scanning, filing, faxing and shredding. Placing outgoing calls to job candidates, conducting initial interviews gathering basic information, and follow-up with applicants. Maintaining and updating credentials for all staff. Maintaining current authorizations for patients. Managing the postal needs, pickups, bank deposits, mailings etc.

ORGANIZATIONAL RELATIONSHIP:

Reports directly to the Administrator

QUALIFICATIONS:

• Associate degree preferred but not required.
• Computer literate in Microsoft office.
• Organized, meticulous and gives attention to detail.
• Able to read, write and communicate effectively in English.
• Telephone skills are extremely pleasant, courteous, and helpful
• Excellent customer service skills
• Self-reliant with excellent time management and plans appropriately.

RESPONSIBILITIES:

• Assures phones are answered in a professional and courteous manner
• Managing office supplies inventory and equipment
• Preparing meeting minutes, meeting notes and internal-external support documentation and correspondence
• Office reception functions
• Following up with vendors regarding deliverables
• Entering client and employee data into CRM and running monthly reports
• Following up with clients regarding staffing, scheduling, and to help with billing when needed
• Managing scanning, filing, faxing, and shredding.
• Managing the postal needs (drop-offs/ pickups, mailings)
• Scheduling and coordinating trade shows and travel.
• Sending out and receiving mail and packages and making bank deposits
• Collect information from clients and follow up on any missing documents.
• Maintenance of all files
• Inputting patients and staff into Axxess
• Assisting in all activities that are required by each department including recruiting
• Performing other duties as assigned.

Company Description

Divine Care with Dignity and Respect. Always a Step Beyond is a private pay and Medicaid waiver agency serving home care and home health care services in the Philadelphia, Bucks County neighborhood, and other surrounding communities with the mission to deliver to each client the individualized, compassionate and professional home care they need, with the dignity and respect they deserve. Offering home care, home health care, PT, OT & ST services, our team recognizes that all clients have differing needs and unique situations that require a specialized plan of care. That is why each client is carefully assessed to determine their physical, social and psychological status, as well as understanding their financial position and home environment needs. Always a Step Beyond is growing quickly with more than 10 locations throughout the country. We are committed to fulfilling our global mission, one community at a time. We care for our clients like we would our own family. We are passionate about providing the elderly and disabled the personalized care they need; with the courtesy and respect they deserve. Our employees are our greatest resource and we only hire professionals who have a proven track record for providing quality, compassionate, and dependable care. Our home care starts with a care conference with a Care Manager, the client and their caregivers. A personalized care plan is developed and implemented, along with care conferences that are held on a regular basis to ensure that the unique needs of each client and their family are addressed Always a Step Beyond is committed to providing the highest levels of quality and comfort at home, with the dignity and respect each client deserves. All our franchise partners receive up to a year of guidance, support and training prior to opening the agency. The purpose of this training is to assure compliance and to achieve accreditation by CHAP, (Community Health Accreditation Program) the independent, nonprofit, accrediting body for community-based health care organizations. If you’re looking to roll up your sleeves and be in a collaborative healthcare environment where you can be at the cutting edge of home health aide solutions, look no further.