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Customer Service - Wholesale Industry

Amazing Green

Customer Service - Wholesale Industry

Rowland Heights, CA
Full Time
Paid
  • Responsibilities

    Description:

    Consulting with and answering client inquiries via phone and email.

    Introducing Products, Preparing quotations to customers.

    Process and follow up with orders.

    Prepare shipping documents for outgoing orders.

    Generate reports as required.

    General office paperwork

    Work with invoices

    Inventory control including backorders

    Monitor incoming shipments

    Requirements:

    Must be confident, inquisitive, self-driven, detail-oriented, and highly organized.

    Previous Import/ Export, wholesale or eCommerce experience ESSENTIAL

    Must be able to multitask with strong computer skills and exceptional phone etiquette.

    Must be passionate and willing to learn.

    Must be fluent in English. Spanish will be a plus

    Experienced in identifying and resolving complex issues

    Superior verbal, written, and interpersonal communication skills in communicating with company internal personnel and external partners and customers

    A self-starter that works independently and in a team environment. Be able to juggle multiple projects at the same time

    Ability to plan, organize, and set priorities

    Proficiency in Microsoft Office, Internet research, and web-based software applications as needed

    Job Type:

    Full Time – Available immediately

    Benefits:

    Competitive salary

    Medical Insurance

    Paid time off

    Amazing Green is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.