Amazon Connect engineer - IVR/VRU - (100% Remote only W2 profiles)

VTekis Consulting LLP

Amazon Connect engineer - IVR/VRU - (100% Remote only W2 profiles)

Houston, TX
Full Time
Paid
  • Responsibilities

    Job Description

    Required Skills
    AWS Services
    • Amazon Connect
    • Amazon Pinpoint
    • AWS Lambda
    • Amazon DynamoDB
    • Amazon API Gateway
    • Amazon SQS
    • Amazon SNS
    • Amazon EventBridge
    • AWS IAM
    • Amazon CloudWatch
    • AWS Secrets Manager
    • AWS Step Functions (preferred)
    • AWS CloudFormation, AWS CDK, or Terraform
    Voice & Contact Center
    • Amazon Connect Contact Flows
    • IVR/VRU design and implementation
    • Inbound and outbound voice call workflows
    • Contact routing and call flow orchestration
    • Voice application troubleshooting
    • Programming
    • Python and/or Node.js
    • RESTful API development
    • JSON
    • AWS SDK
    Development & DevOps
    • Git
    • CI/CD pipelines
    • Infrastructure as Code (IaC)
    • Experience using AI-assisted development tools such as Devin AI.

    Regards,

    Mohammed ilyas,

    PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com

  • Qualifications

    Additional Information

    All your information will be kept confidential according to EEO guidelines.