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Customer Service Representative

Ambiance Marketing Group

Customer Service Representative

Las Vegas, NV
Full Time
Paid
  • Responsibilities

    Job Description

    WHO WE ARE: We are a community outreach company who partners with state and federal aid programs to provide the Lifeline + Emergency Broadband Benefits Program which is now ACP

    We work out in the field and in the community hands on to educate customers on benefits they could qualify for. Our goal is to help recipients of Government Assistance Programs apply and receive free internet tablets.

    The Processor will ensure accurate and timely collection and analysis of the ACP data to monitoring progress towards meeting goals and flawless reporting to a national verifier.

    Processors are making +$1,000 per week. Weekly + Daily Pay!

    • Agents receive a commission per applicant that qualifies for the free internet tablet.
    • Pay is daily and weekly with bonuses being provided and opportunities to grow and lead.
    • Each application has a process time of 5 minutes to 15 minutes qualify and move on to the next applicant.
    • Agents can choose their sales platform: outdoor marketing, events, churches, food banks, section 8 housing, d2d, apt's, etc...
    • We also have permanent locations where field agents are qualifying people who line up daily.
    • Agents will be provided with hands on training, location, uniform, badge, banners, tents, etc.

    RESPONSIBILITIES:

    The Processor will ensure accurate and timely collection and analysis of the ACP data to monitoring progress towards meeting goals and flawless reporting to a national verifier.

    *Meet customer directly and interact in a pleasant, positive, and professional manner to assist community members enrollment into the ACP program

    *Create, distribute, and collect confidential records of program participants for enrollment benefits

    *Understand program goals, monitor progress towards meeting these goals, and communicate the production of the program to leadership team

    *Stay updated on new products, service, and benefits we can offer potential new members

    *Perform all other related duties as assigned by operational management

    QUALIFICATIONS

    *High school diploma or equivalent

    *Attention to detail and commitment to program necessities

    *Ability to learn data entry and share findings on an ongoing basis

    *Problem-solving tactics

    *Customer service/ Sales and organization skills

    *Commitment to goals and day to day tasks, as well as attendance and punctuality

    *Motivated and Friendly

    *Professional demeanor

    TAKE NOTE: VEHICLE REQUIRED TO GET TO AND FROM WORK