Job Description

Job Description

About the Digital Marketing Specialist Position

We are looking for a digital content marketer to join our team and help us to continue to build relationships with our customers and support our employees. The position requires working in office at our Jackson, Michigan facility.

Customer Engagement

• Develop a content strategy aligned with short-term and long-term marketing targets.
• Collaborate with marketing and design teams to plan and develop site content, style, and layout.
• Create and publish a variety of engaging content.
• Optimize content according to SEO best practices.
• Use content management systems to analyze website traffic and user engagement metrics.
• Use HubSpot to generate traffic, convert visitors into leads, and then nurture them (using dynamic workflows) into converted customers.
• Manage content distribution to online channels and social media platforms to increase web traffic.
• Develop an editorial calendar with marketing team and create content that supports it.
• Ensure compliance with the law (e.g., copyright and data protection)
• Stay up to date with developments and generate innovative ideas to draw the audience’s attention.

Customer Engagement Success Criteria

• Produce up to three blog articles per week.
• An increase Sales Qualified Leads (SQL)
• Website and social media traffic growth
• Increases in key search engine keyword rankings.

Culture, Retention, and Employee Engagement

• Develop and execute ongoing employee engagement campaigns and activities to recognize and engage team members.
• Develop an editorial calendar with marketing team and create content that supports it.
• Promote benefit programs offered by Ambs Call Center to employees.

Employee Engagement Success Criteria

• Improved eNPS score

Qualifications for the Position

• BA/BS degree or equivalent work experience
• 2+ years of experience working in a B2B (or B2C) capacity.
• Experienced HubSpot user, proficient in its marketing automation and blogging software features.
• Understands the value of content marketing.
• You are detailed oriented and organized.
• You must be an excellent communicator -- written, verbal, visual.
• Has interview skills and is a curious and thoughtful listener.
• Understands how to use data to inform all strategic decisions.
• Operates well with giving and receiving feedback.
• You possess a team mentality and like helping and connecting with people.

Bonus Skills

• Proficiency in HTML/CSS, Adobe Creative Suite.
• You have HubSpot Content Marketing Certification.
• You have experience with Google Analytics, Google Search Console, and SEMRush.

Benefits

The Digital Marketing Specialist position pay range is $25-30 per hour. In addition, we offer the following benefits at Ambs Call Center.

1st of the Month after 30 Days

Teladoc

• 100% paid for by the company. There is zero cost to you to enroll in or use Teladoc services. You are responsible for the cost of any prescriptions called in for you.
• 24/7 access to doctors by phone or video. They diagnose common medical conditions, provide treatment plans, and even write prescriptions for certain issues when needed.
• 24/7 phone or video access to a Licensed Professional Counselor. Helping you with personal, family, and work problems.
• 24/7 access to a life specialist who can help you find a wide range of support resources to help balance your work and life.

Life Insurance Policy

• $30,000 Term Life Insurance policy.
• Accidental Death & Dismemberment.
• Travel Assistance.
• Hearing discount program for you and your family
• Will preparation services.

Financial Wellness Benefit

• We've partnered with Dave Ramsey to offer the SmartDollar program.
• Watch this video to learn more.
• This program will help you reach your financial goals.
• Learn how to stick to a budget, get out of debt, save for the future, and retire with confidence.
• Includes premium subscription to the EveryDollar app.
• 100% paid for by Ambs Call Center

1st of the Month After 60 Days

Medical Insurance

• The company contributes $225.00 per pay towards your premium
• Any premium above $225.00 is deducted from your paycheck.
• Several plans to choose from.
• Able to enroll yourself as well as your family.

Voluntary Dental Insurance

• Dental coverage is voluntary, and the premium will be deducted from your paycheck.
• You can elect coverage for yourself as well as your family.

Voluntary Vision Insurance

• Vision coverage is voluntary, and the premium will be deducted from your paycheck.
  You can elect coverage for yourself as well as your family.

SIMPLE IRA Retirement

• Once you earn $5000, you are eligible to participate.
• We'll contribute to your retirement up to 3% of your compensation for the calendar year.
• Bonuses and other Incentives

Annual Attendance Bonus

• Achieve perfect attendance for 1-year and you earn 40 hours of regular pay.
• Eligible for Ambs Call Center Employees only.

Employee Referral Program

• Refer someone who you think would make an outstanding employee and who would respect our Core Values.
• Once they join the team and remain employed for 1 month after training, you'll earn $100 for every month the referred employee stays with Ambs Call Center (up to 12 months).

Ambs Gives Back Program

• Created to recognize you for your excellent contribution to helping our customers and to support your favorite charity.
• A donation of $100 will be made in your name to a charity or organization of your choice.
• Eligible for employees who have no attendance or quality issues for the quarter.
• Donations are made 4 times a year for everyone who qualifies.

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.

Company Description

Ambs Call Center is a family owned and operated company. We provide 24/7 telephone answering and virtual receptionist services to businesses across the nation. We focus on helping our client succeed by allowing them to communicate with their customers whenever they call. Read more about us here https://www.ambscallcenter.com/why-ambs/

Core Purpose: To make a difference in our client’s success

Core Values:
• We inspire and help others with our work ethic.
• We act with honesty, integrity, respect, and fairness to all.
• We are committed to quality.

Company Description

Ambs Call Center is a family owned and operated company. We provide 24/7 telephone answering and virtual receptionist services to businesses across the nation. We focus on helping our client succeed by allowing them to communicate with their customers whenever they call. Read more about us here https://www.ambscallcenter.com/why-ambs/\r\n\r\nCore Purpose: To make a difference in our client’s success \r\n\r\nCore Values: \r\n• We inspire and help others with our work ethic.\r\n• We act with honesty, integrity, respect, and fairness to all.\r\n• We are committed to quality.