Job Description

JOB TITLE: Administrative Assistant

 TEAM: America Works of California

PURPOSE: We are currently recruiting dynamic individuals to join our team as an Administrative Assistant to manage the Front Desk and intake process duties at our California office About America Works: Called “a company with a conscience,” America Works was founded in 1984 by social activist and entrepreneur, Peter Cove, who wanted to put his ideals about poverty and the American dream into practice. Joined by Dr. Lee Bowes as the CEO, America Works has helped more than 800,000 individuals increase their self-sufficiency through gainful employment, including military veterans, welfare and SNAP recipients, young adults, the criminal justice involved, homeless, non-custodial parents, persons receiving disability, among others. America Works uses a blended model that includes work readiness training, vocational training, career placement, career advancement, and employment retention services. America Works is a 100% Women-Owned Business. Our mission is to equip each individual who comes to our offices with the right tools so that they are able to provide for themselves and their loved ones. We believe the most effective approach in helping people out of poverty is by assisting them in finding meaningful employment. Our proven methods, services and experienced staff offer the right combination for success. Join an incredible company of professionals who are passionate about embracing a sense of urgency, a strong work ethic, and accountability for a person becoming self-sufficient while learning how to navigate job searches and employment opportunities; and securing meaningful employment. We select individuals who share our vision and are willing to put in the hard work to achieve it! This position will provide you with a sense of purpose, unique challenges, and enable you to make a true impact on our business and the person’s life you are enhancing.

DUTIES AND RESPONSIBILITIES: • Provides warm welcome as the initial point of contact for all participants, guests, and vendors • Manages multi-line phone system, screening and prioritizing calls • Conducts outreach via phone, email, and mailings to participants enrolled in program • Serve as a back-up case manager when the case manager is out of the office

• Assist with maintaining participant’s confidential files • Receive, distribute, and reconcile assets daily • Work on special projects, when needed

REQUIREMENTS: • BA or BS Degree a must • Recent college grads are encouraged to apply • Must be proficient in Microsoft Office and able to learn internal data management system quickly • Detail oriented with exceptional organizational skills • Strong oral and written communication skills • Able to meet deadlines and have a high degree of flexibility to adapt to changing tasks and priorities • Possess strong customer service skills • Must be willing to learn other roles and advance, if the opportunity presents itself

BENEFITS • Medical, Dental, and Vision Insurance • Aflac Supplemental Insurance • 401K • Wonderful team • Great work-life balance • Important mission