OPERATIONS MANAGER
MADISON, WISCONSIN
As an operations manager, the objective is coordinate and supervise daily operational and administrative activities for Madison. These operational activities will include receiving, shipping, warehousing, delivery, counter sales, inventory management and administrative functions in support of the sales activity for the market.
Other job duties include:
- Hire, train, supervise, develop, and provide support to counter, warehouse, driver, and administrative associates, assisting in day-to-day functions as needed.
- Work closely with sales managers, account managers, and account reps to provide consistent, responsive, and innovative service to the customers in the market. Meet with customers when appropriate with regard to specific orders or projects in order to help accommodate unusual or complex requirements.
- Maintain building/grounds and company trucks; order warehouse supplies and maintain overall building security while operating within annual budget guidelines.
- Monitor and manage location’s inventory control, including on-hand balance adjustments, stock location maintenance, returns, and yearly physical inventory.
- Work closely with marketing on merchandising, product promotions, counter days and other activities directed at local customers.
- Comply with, support and reinforce Viking policies and procedures and conform to external safety standards from DOT, OSHA, and other regulatory bodies in order to create a safe working environment for associates.
- Coordinate operational activities with other distribution centers to ensure the continued and timely flow of delivers, transfers and other services.
- Secure bids and review capital expenditures for building improvements. Lead efforts for remodels and other construction projects in these facilities by coordinating construction planning and project management.
Required Skills
CORE COMPETENCIES EXPECTED OF ALL VIKING ELECTRIC ASSOCIATES:
- Acts with Integrity
- Builds Effective Relationships
- Communicates Effectively
- Creates and Leads Change
- Develops Self and Team
- Drives Performance and Results
- Makes Quality Decisions
JOB RELATED SKILLS:
- Strong organizational skills and able to prioritize and delegate multiple tasks
- Strong communication, sales, and customer service skills
- Good PC skills: Knowledge of Microsoft Office applications (Word, Excel, Outlook, Power Point) , Email & Internet Use
- Ability to handle pressure
- Experience/knowledge of warehouse equipment and machines
- Ability to work across departments
- Strong reasoning, analytical and problem-solving skills
- Knowledge of or ability to learn and enforce DOT rules and regulations
- Ability to interpret, understand & enforce policy and procedures and relate them to others
- Strong managerial & leadership skills, ability to motivate team and manage conflict
Required Experience
- Supervisory experience preferred
- Sales/counter sales experience preferred
- Customer service experience preferred
- Five years experience within operations, logistics, warehouse or distribution environment
- Knowledge of Viking Electric’s systems, processes, products, and market knowledge preferred
VIKING ELECTRIC VALUES:
Viking Electric's shared values drive the daily decisions of our associates and define how we interact with each other, our customers, suppliers and communities. For Viking Electric these shared values are:
- Integrity - Behaving in a respectful, straightforward and ethical manner.
- Excellence - Delivering great experiences throughout our entire business.
- Innovation - Taking the initiative to drive positive change in our business.
- Commitment - Bringing passion, creativity and knowledge to all that we do.
- Collaboration - Enabling shared success through teamwork
VIKING ELECTRIC is a wholesale electrical distributor and solutions provider with 23 locations in Minnesota, Wisconsin, and Chicago, Ill. The company was founded in 1964, in St. Paul, Minnesota to serve the needs of the electrical industry. Viking Electric serves residential and commercial electrical contractors, industrial, tool, and related markets. The company stocks more than 30,000 products from 400 manufacturers including electrical supplies, lighting, power tools, hand tools, wire and cable, automation, data com, switchgear, and more. Viking Electric is a Sonepar Company. vikingelectric.com
Viking Electric is an M/F/Disabled and Vet EEO/AA employer