Premier Dental Partners, a multi-specialty group practice, has been providing dental care to its patients for over 25 years.  The dentists and specialty doctors at Premier Dental Partners offer a complete range of dental services, focusing on general dentistry, cosmetic dentistry, restorative, oral surgery, endodontic and periodontal dentistry. Each of our twelve dental offices, conveniently located throughout the St. Louis and St. Charles metropolitan areas, offers state of the art dental equipment and technology in a warm and caring environment. Our dentists take great pride in providing their patients with the highest standard of personalized dental care and will do everything possible to make them feel relaxed and confident about the quality of care that they receive. Most importantly, our staff is committed to a personal relationship with each and every patient, and committed to building a lasting relationship with their patients.

An Oral Surgery front desk team member who answers phones, schedules patients, collects co-payments, greets patients and performs record filing. It is essential to be able to lead, be flexible, friendly, have a ‘can do’ personality and work in a timely fashion. In addition, an Oral Surgery front desk team member must display open communication to co-workers and a commitment to an excellent patient outcome.

Essential responsibilities:

• Answer incoming calls using proper telephone etiquette.
• Check patients in and out.
• Schedule/confirm patient appointments.
• Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).
• Collect all co-payments and past due balances on date of service.
• Present financial policies accurately to patients.
• Facilitate effective patient flow using the proper callback system.
• Identify, reference and apply insurance coverage and billing.
• Perform basic computer functions.
• Act in a professional manner.
• Other duties as assigned.

Required Skills

• Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment- experience in the dental or medical industry with scheduling and verifying insurance preferred
• Demonstrate ability to assume Patient Services Representative’s essential responsibilities.
• High School Diploma or equivalent.
• Demonstrate knowledge of effective scheduling.
• Comply with protocols and standards.
• Demonstrate and promote superior customer service skills.
• Ability to multi-task.
• Exercise basic knowledge of dental terminology.
• Support corporate vision and strategy

We offer a competitive salary and excellent benefit package including a 401k, health insurance and a professional work environment.  To learn more about Premier Dental Partners and our business partner American Dental Partners, please visit us at www.premierdentalpartners.com.

Required Experience

• Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment- experience in the dental or medical industry with scheduling and verifying insurance preferred
• Demonstrate ability to assume Patient Services Representative’s essential responsibilities.
• High School Diploma or equivalent.
• Demonstrate knowledge of effective scheduling.
• Comply with protocols and standards.
• Demonstrate and promote superior customer service skills.
• Ability to multi-task.
• Exercise basic knowledge of dental terminology.
• Support corporate vision and strategy

We offer a competitive salary and excellent benefit package including a 401k, health insurance and a professional work environment.  To learn more about Premier Dental Partners and our business partner American Dental Partners, please visit us at www.premierdentalpartners.com.