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Call Center Representative

American Directions Research Group

Call Center Representative

Lakeland, FL
Full Time
Paid
  • Responsibilities

    Salary: $13.00-$14.00 per hour

    **Work Location: This role is IN PERSON, located at our Lakeland, Florida facility
    **

    Job Type: Part-time

    Currently Hiring for Evenings & Weekends: 5pm -10pm (M-F) and 3pm-10pm Saturdays & Sundays

    AMERICAN DIRECTIONS is currently hiring Call Center Representatives for its facility in Lakeland, Florida. This role is a part-time opportunity with evenings and weekends scheduled with some flexible schedule options available! This is not a remote position, must be able to work on site.

    On a daily basis, American Directions Call Center Representatives call folks all across the United States to gather their opinions. In this role, you conduct over-the-phone surveys, speak to hundreds of Americans, record their answers and submit the completed surveys. NO SALES INVOLVED! This position is 100% outbound calling and we are looking for outgoing, friendly and pleasantly persistent individuals! No previous experience necessary.

    What we will provide:

    • Starting pay range of $13.00-$14.00 per hour (dependent on availability for certain shifts, work experience, and/or fluency in Spanish)

    • Special Project Assignment-If you can pass a background check and work a minimum of 25
      hours per week, you could qualify for a specialty project and earn $19.07 per hour!

    • Biweekly pay with direct deposit

    • Paid training

    • Potential growth within the company

    • Openings are available for Bi-Lingual Spanish speakers

    The skills you will need: _ ****_

    • Exceptional communication skills -- outgoing, friendly, and pleasantly persistent phone demeanor
      • You must be able to pass both a reading and pronunciation test.
    • Task-oriented and focus driven
    • The ability to multi-task
      • You will need to listen to a respondent and record answers at the same time.
    • Proficient and accurate ability to type verbal responses where required
    • Dress for success!
    • Suit and tie are not required, but nice casual attire is expected.