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Patient Service Representative

American Family Care Mira Mesa

Patient Service Representative

San Diego, CA
Part Time
  • Responsibilities

    AFC Urgent Care San Diego

    San Diego, CA 92108

    $17.50 - $21 an hour - Part-time

    Resume Insights

    Here’s how your resume aligns with the job description.

    Experience & Skills

    Customer service: 1 year (Preferred)

    Education & Certificates

    Certified Medical Assistant (preferred, not required.)

    High School Diploma or General Education Diploma (GED).

    Ensure your resume details are correct before applying.

    Job details


    $17.50 - $21 an hour

    Job Type


    Full Job Description

    AFC Urgent Care is looking for a Patient Service Representative (PSR)for the front office. The PSR is an entry-level position under the supervision of the Practice Supervisor that performs various procedures associated with routine patient encounters, some duties are as followed:

    Greeting patients professionally both in person and on the phone

    Registration of patients

    Discharging of patients

    Collect and verify patient information and insurance coverage.

    Manage written, verbal and electronic communications.

    Payment/Copayment collection

    Maintenance of patient charts and or electronic health records (EHRs)


    6+ months working with the public, experience in a medical setting preferred.

    Pleasant attitude, a professional appearance, and a willingness to assign high priority to patient comfort and satisfaction.

    You must demonstrate accuracy, timeliness, attention to detail, and must strive for continuous improvement.

    Excellent communication skills with the ability to communicate clearly both verbally and in writing.

    High School Diploma or equivalent required.

    Excellent customer service skills.

    Must be willing to work weekends and some afternoon (2-8pm) shifts. We are open 8am-8pm, 7 days a week. Possess exceptional customer service skills

    For more information, visit us at

    Job Type: Part-time

    Pay: $17.50 - $21.00 per hour


    Day shift

    Night shift

    Weekend availability


    BLS (Preferred)

    Certified Clinical Medical Assistant (CCMA) (Preferred)