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Insurance Agency Customer Service Representative

American Family Insurance

Insurance Agency Customer Service Representative

Pewaukee, WI +1 location
Full Time
Paid
  • Responsibilities

    Summary:

    Are you passionate about making a positive difference and having a meaningful impact on the lives of people in your community? At American Family Insurance, you'll do just that by inspiring, protecting and restoring their dreams. Your talent, people skills, empathy and positivity will be a perfect match for our sales specialist position.

    Description:

    Our local American Family Insurance agency owner is currently looking for talented, caring individuals to join their agency team. As a customer service specialist, you’ll be providing an excellent customer experience for potential and existing customers. You’ll be assisting the agency owner with attaining agency service goals by identifying opportunities to cross sell. You'll also promote brand awareness through participation in agency and community events.

    Role Requirements:

    Customer service experiences

    Excellent oral and written communication skills

    Solid knowledge and understanding of basic mathematical skills

    Experience with software applications, Microsoft Office Suite, Internet Explorer, etc.

    Experience using a wide range of technology devices such as smartphones, tablets and laptop computers

    Experience with social media platforms like Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.

    The proper insurance licensing to sell, solicit or negotiate insurance products as required by state statutes

    A valid driver's license

    The customer service representative is a staff member of the agency and not an employee of American Family Insurance.

  • Industry
    Financial Services
  • Locations
    Pewaukee, WI • Waukesha, WI