Job Description

JOB DESCRIPTION

The Branch Manager is accountable for day-to-day operations of assigned accounts, including hiring, training, mentoring employees. Build, improve and maintain relationships with clients and employees: Development & retention of staff; coordinate needed support services to effectively manage the accounts. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and timekeeping for assigned security personnel. Provides after-hour emergency response as required including weekends.

Must Possess a Valid Driver License

Responsibilities: 

• Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results
• Focus on hiring, development, and retention of appropriate security officers and  Managers and Field Supervisors overseeing remote managed business
• Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention
• Engage regularly with clients to share his/her expertise to enhance the value of American Guard Security Services and VETS Securing America. 
• Assist in coordinating the day-to-day team effort of Operations Management and other assigned personnel to ensure that services are delivered in a quality and cost effective manner
• Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of un-billed overtime
• Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement and growth.

QUALIFICATION:

• Must have at least 5 years of security supervisory and management experience.

• Must have great customer service skills; and possess the ability to effectively communicate both orally and written.

• Ability to work in a team-oriented management environment with the ability to work independently.

• Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.

• Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results.

PLEASE APPLY AT:

HTTP://WWW.JOBSATAGS.COM/WELCOME.ASPX

Company Description

ABOUT American Guard Services, Inc. AGS is an established, reliable and accredited security protection firm. Founded in 1997, we have developed into a full services security company with locations across the nation. FULL SERVICE SECURITY COMPANY SINCE 1997