Job Description

AMERICAN POWER & GAS offers GREEN SOLUTIONS to both residential and small commercial customers and have been leaders in Customer Choice programs across America for over 15 years.

We are one of the oldest and most reputable companies of its kind in our industry and the largest company of our kind in the Tampa bay area with over 100,000 customers and a state of the art 30,000 square foot facility.

Recently we won an award for the #1 fastest growing company in Tampa Bay.

We offer Health, Dental, Vision and other insurance options to our employees.

Due to our expansive growth, we are seeking a Customer Service Specialist

DUTIES AND RESPONSIBILITIES:

Handling inbound and outbound customer service calls

Navigating company database

Quickly typing information into notes from a live call

SKILL SET:

1-2+ years in a Customer Service role.

Skilled at typing

Able to duplicate what occurs on a call and translate it to notes.

Ability to respectfully handle upset customers

Experience in an energy company a plus

Proficient knowledge of Microsoft Office

Excellent communication skills

Ability to multi-task

Ability to work independently

CHECK OUT OUR CAREERS WEBSITE

https://careers.americanpowerandgas.com/

CHECK OUT OUR CAREER PAGE ON FACEBOOK https://www.facebook.com/apgcareer/

For immediate consideration please send a resume to Carl Schumacher the Manager of Recruitment CarlS@goapg.com

Company Description

American Power & Gas specializes in helping small commercial businesses, and residential homes, and apartments, reducing their natural gas and electricity bills. American Power & Gas is the oldest and most reputable company of its kind in our industry. We offer, Health Benefits, Life Insurance, sick and vacation days and the opportunity for promotions-room to advance.