Sales Associate - Keyholder

America's Best

Sales Associate - Keyholder

4 locations
Full Time
  • Responsibilities

    Job Description


    • Meet National Vision’s sales and company objectives.
    • Follow the America’s Best “Code of Excellence” to ensure customer satisfaction by creating a warm and welcoming environment for customers.
    • Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
    • Perform insertion and removal training of contact lenses to customers, as permitted by state law.
    • Educate clients on proper eyeglass and contact lens care.
    • Maintain accurate and organized patient records.
    • Assist Optometric Technician, Receptionist, and Contact Lens Technician when necessary.
    • Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
    • Maintain visual merchandising according to Brand and Company Standards.
    • Oversees the sales floor and timely opens and closes store following proper procedures.
    • Ensures bank deposits and cash handling transactions are in compliance with National Vision procedures and policies.
    • Leads associates so that they complete tasks in a time-efficient manner.
    • Acts as point of contact to address customer service issues, maintenance and vendor problems.
    • Ensures compliance to all store and corporate policies and procedures.
  • Qualifications



    • Previous retail experience preferred, but not required.
    • Strong selling skills, aimed at meeting both the store’s and self-sales targets, by following company policies.
    • Strong customer service skills.
    • Able to give instruction in a clear and concise manner to customers.
    • Effective interpersonal skills.
    • Excellent organizational skills.
    • Detailed oriented.
    • Multitasking and time-management skills.
    • Ability to learn optical knowledge.
    • Professional attitude and appearance.
    • Possess leadership qualities.
    • Strong communication skills for effective leadership of teams.

    Additional Information


    We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

    Please see our website to learn more.

    We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

  • Locations
    Fairbanks, AK • Minneapolis, MN • Maplewood, MN • Seattle, WA