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Office Manager

America's Swimming Pool Co. - Columbus

Office Manager

Columbus, GA
Full Time
Paid
  • Responsibilities

    ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.

    Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.

    Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.

    Responsibilities:

    Success in this position will be determined by the following measurable results:

    Manages billing, accounts payables, accounts receivables and bank/credit card reconciliation.

    Answers phone, handles customers inquires and complaints.

    Assist with retail store sales, customer service.

    Manages customer data in QuickBooks and other proprietary software.

    Performs accounting/clerical duties such as sending out past due notices and following up with those customers.

    Processes payroll and tax liabilities.

    Oversees and takes care of the office space and its equipment - printers, copiers, postage meter.

    Schedule service and maintenance calls as needed and follow up with customers accordingly.

    We are specifically looking for an individual who demonstrates these behaviors consistent with the ASP way of doing business (our culture and values):

    Acting with Integrity;

    Superior Knowledge;

    Passion for the Company;

    Customer Focus;

    Accountability and Discipline;

    Respecting Others;

    Excellence in ALL we do; and

    Safety First at all Times.

    Requirements:

    Requirements for this position are that you have:

    At least 1 year of office management and/or accounting experience; swimming pool industry-related experiences preferred.

    A valid driver's license with a clean driving record

    No felony convictions (must pass a criminal background check)

    Excellent customer service skills

    Highly organized

    Proven office management experience with the ability to multi-task

    Proficient in QuickBooks financial software

    Proficient in other computer skills and software packages.

    Bonus Potential:

    This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year.

    Benefits:

    You will receive paid vacation time following a qualifying period.

    Next Steps:

    If you are interested in being considered for this position and joining our award-winning team, then we would encourage you to apply for this position.

    We look forward to learning more about you as you go through our hiring process.