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Payments and Enrollments Specialist

Americor

Payments and Enrollments Specialist

Irvine, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Are you motivated by helping people and eager to learn something new? We are looking for a friendly and detailed new team member to round out our Payments and Enrollments department.

    Americor is an innovative finance technology company, with a unique approach to debt resolution. As an entry-level PAYMENTS AND ENROLLMENTS SPECIALIST you will process documentation to enroll clients into our Debt Resolution program and work directly with our clients to provide great customer service.

    HERE'S WHAT YOU WILL DO:

    • Gather documentation, review client information and accurately enter it into our proprietary computer system
    • Sort and scan mail and attach documents to files in the system
    • Respond to email correspondence promptly and professionally
    • Process payment change requests
    • Make outbound calls to clients that have non-sufficient funds in their account or payment issues
    • Provide fantastic customer service

    WHAT YOU WILL NEED TO SUCCEED:

    You should be organized, diligent and collaborative. You will be a multi-tasking whiz, willing to go above and beyond your day to day duties to improve our client's experience and contribute to the team.

    YOU SHOULD ALSO HAVE:

    • At least six months of administrative, office, or customer service experience
    • An outstanding focus on the customers’ needs
    • A pleasant, friendly attitude, with an ability to adapt to change.
    • Excellent written and verbal communication skills
    • Technical savvy; able to use multiple computer systems and pick up on new ones quickly
    • Experience using MS Word and Excel
    • Highly developed sense of integrity
    • Phenomenal attention to detail and organizational skills
    • A strong work ethic

    AMERICOR OFFERS A COMPETITIVE BENEFITS PACKAGE:

    • Medical w/ employer contribution for employees and their dependents
    • Dental w/ employer contribution for employees and their dependents
    • Company Paid Group Life / AD&D Insurance
    • Employee Assistance Program (EAP)
    • 401(k)

    If you want to work in a collaborative environment where opportunities are offered, skills are stretched, and excellence is rewarded, apply today!

     

    We are an equal opportunity employer without regard to race, religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, and any related medical conditions), gender, gender identity and expression, sexual orientation, transitioning status, national origin, ancestry, citizenship status, uniform service member status, military and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, mental or physical disability, holding or presenting a driver’s license issued under Cal. Vehicle Code Section 12801.9, or any other category protected by applicable federal, state or local law.

    Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). AGENCIES ARE HEREBY SPECIFICALLY DIRECTED NOT TO CONTACT AMERICOR FUNDING INC. EMPLOYEES DIRECTLY IN AN ATTEMPT TO PRESENT CANDIDATES. THE COMPANY’S POLICY IS FOR THE INTERNAL RECRUITING TEAM OR OTHER AUTHORIZED PERSONNEL TO PRESENT ALL CANDIDATES TO HIRING MANAGERS.

    Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine or email address, directly to Company employees, or to the resume database will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. AMERICOR FUNDING INC. WILL CONSIDER ANY CANDIDATE FOR WHOM AN AGENCY HAS SUBMITTED AN UNSOLICITED RESUME TO HAVE BEEN REFERRED BY THE AGENCY FREE OF ANY CHARGES OR FEES.

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