Job Description
JOB DESCRIPTION
JOB TITLE: BILLING SUPPORT
LOCATION: CARPINTERIA, CA
DAY SHIFT: 6 AM TO 2:30 PM
ROLES & RESPONSIBILITIES:
- Gathers all shipping documents to bill daily shipments.
- Enter daily credit card transactions.
- Send invoices via email (PDF and XML) to the customer's portfolio assigned.
- Load invoices (PDF and XML), proof of delivery/GR, and customer orders in the customer web portals to start the collection process.
- Submit in-person invoices, proof of delivery/GR, and customer orders to customers' premises to start the collection process.
- Apply customer payments in SAP, generate the corresponding stamp with PDF and XML, and send these to the customer via email.
- Apply credit/debit memos to customers’ accounts.
- Recommend and implement action plans for delinquent accounts.
- Hold meetings with customers and the corresponding VWR associates to follow up on collection issues and develop action plans.
- Maintain updated balance accounts reconciling with customer issuing statements of account.
- Prepare monthly collection forecast and determine Variation vs. Actual.
- Handle advance payment invoices.
- Create Banks payment reference.
- Keep electronic customer files updated.
- Conduct monthly small balance write-offs.
- Streamline DOA approvals for credits and credit refunds.
- Run daily reports out of Macola and Pulse.
- Pull aging reports and communicate with customers.
- Perform other duties as assigned.
QUALIFICATIONS:
EDUCATION:
- A minimum of a high school diploma or equivalent is required.
SKILLS/COMPETENCIES:
- Expertise in Microsoft Excel is a must.
- Must know basic English and can communicate in the said language.
EXPERIENCE:
- 1 - 3 years of related experience in Accountancy/Billing.
Company Description
This is a small company with a huge footprint, relied upon by big players, including Fortune 500 companies, to innovate and manufacture high power, precision analog and mixed signal products.