Job Description
CUSTOMER SERVICE REPRESENTATIVE
Huntington Beach, CA
Are you an organized Customer Service professional, looking for a full-time position with a well established company? We are searching for an experienced Assistant Customer Service Manager to join our client in Huntington Beach. This is a dream job for the right person, and if you have strong interpersonal and leadership experience, we want to talk to you!
SOME OF THE PERKS:
Medical, Dental and vision benefits
Very family oriented and employee focused (parties, luncheons, etc.)
Profit Sharing Retirement Plan
RESPONSIBILITIES:
ADMINISTRATION - Receive and respond to requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers and distributors. Transfer requests for special items to the Quotes Department. Handles the needs of sales representatives and customers by designated territories.
SUPPORT - Track orders to ensure that they are shipped according to schedule. Work with Manufacturing and Shipping to obtain schedule dates for specific orders and communicate this information to the customer.
CUSTOMER SERVICE - Achieve and maintain rapport with customers and works to give them the best possible service. Contacts customers or customer representatives to ascertain data omitted on orders.
QUALIFICATIONS:
High school diploma or equivalent work experience.
Typing skills (40 WPM +) and some knowledge of data entry is necessary.
Strong communication, interpersonal, and critical thinking skills.
Company Description
At Amtec, we care about you and your career. Since 1959, we have changed the lives of thousands of people for the better - people just like you. It is our goal to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer. Whether you want a contract assignment, a temp-to-perm job, or a regular full-time position, we are here to be your partner throughout your whole career.