Job Description
SHIFT: M-F 6 A.M. - 2:30 P.M.
NO COLD CALLING
BASE PAY + COMMISSIONS
TEMP TO PERM FOR THE RIGHT FIT!!!
SUMMARY:
- Under routine supervision, contact, sell and service assigned customers and prospective customers via the telephone, mail, fax or email.
- Selling is the primary function of this position.
- Process accepted orders, maintain accurate records, and provide the necessary follow-up. Maintain an in-depth knowledge of company products. Inform designated company sales personnel of possible leads, accepted orders and quotations.
- Update and maintain the customer computerized database.
JOB DESCRIPTION:
- Contacts existing customers by telephone (via Predictive Dialer Technology; no cold calling) to communicate State and/or Federal regulation changes since last order (as well as new product introduction) and drive cross selling revenue.
- Dynamic, career mindset required; an individual needs to be open and willing to improve sales skills, adapt to a changing environment and be ready for increased responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Contact existing customers in company provided campaigns (no cold-calling!)
- Achieve key performance metrics for talk time, sales conversion, average order value, total revenue generated, and return percentage
- Achieve key Quality Assurance metrics for customer experience and sales accuracy
- Sends professional correspondence and/or product information per customer request
- Makes modifications to customer accounts as needed; inputs or updates customer’s order
- information into computer system
- Maintains up-to-date knowledge of product/service offerings, company processes and
- procedures, and the industry at large
Company Description
At Amtec, we care about you and your career. Since 1959, we have changed the lives of thousands of people for the better - people just like you. It is our goal to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer. Whether you want a contract assignment, a temp-to-perm job, or a regular full-time position, we are here to be your partner throughout your whole career.