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Sales Associate

Amtec Inc.

Sales Associate

Ontario, CA
Full Time
Paid
  • Responsibilities

    Job Description

    JOB TITLE: COMPLIANCE SPECIALIST / SALES REPRESENTATIVE

    SHIFT: M-F 6 AM - 2:30 PM

    100% REMOTE - WORK FROM HOME!

    SUMMARY:

    • Under routine supervision, contact, sell and service assigned customers and prospective customers via the telephone, mail, fax or email.
    • Selling is the primary function of this position.
    • Process accepted orders, maintain accurate records, and provide the necessary follow-up. Maintain an in-depth knowledge of company products. Inform designated company sales personnel of possible leads, accepted orders and quotations.
    • Update and maintain the customer computerized database.

    JOB DESCRIPTION:

    • Contacts existing customers by telephone (via Predictive Dialer Technology; no cold calling) to communicate State and/or Federal regulation changes since last order (as well as new product introduction) and drive cross selling revenue.
    • Dynamic, career mindset required; an individual needs to be open and willing to improve sales skills, adapt to a changing environment and be ready for increased responsibilities.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Contact existing customers in company provided campaigns (no cold-calling!)
    • Achieve key performance metrics for talk time, sales conversion, average order value, total revenue generated, and return percentage
    • Achieve key Quality Assurance metrics for customer experience and sales accuracy
    • Sends professional correspondence and/or product information per customer request
    • Makes modifications to customer accounts as needed; inputs or updates customer’s order information into computer system
    • Maintains up-to-date knowledge of product/service offerings, company processes and procedures, and the industry at large

    REQUIRED EXPERIENCE

    • Must have 1-2 years min. sales experience within one of the following:
    • Recent sales experience carrying and successfully hitting a monthly quota
    • Outbound call center sales experience (predictive dialer technology a plus)
    • Transactional call center sales experience (predictive dialer technology a plus)
    • Business-to-business sales experience

    REQUIRED SKILLS AND ABILITIES

    • Ability to speak to business owners and managers comfortably
    • Ability to get past the gatekeeper and overcome sales objectives
    • Money Motivated
    • Accept and implement heavy constructive feedback
    • Professional self starter
    • Knowledge of call center policies and procedures
    • Strong communication and interpersonal skills
    • Excellent follow-up and organizational skills
    • Experience working with multiple computer systems simultaneously
    • The ability to multitask
    • Reliable transportation and positive attitude
    • Willingness to have fun and work hard
    • High School Diploma required

    Company Description

    At Amtec, we care about you and your career. Since 1959, we have changed the lives of thousands of people for the better - people just like you. It is our goal to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer. Whether you want a contract assignment, a temp-to-perm job, or a regular full-time position, we are here to be your partner throughout your whole career.