Job Description

WHAT WE ARE LOOKING FOR                    

This is a key position in the growing and dynamic marketing department. The ideal candidate for this position has B2B marketing experience and is familiar with the company and/or the plumbing & heating industry.  They are highly organized and have previous experience managing marketing programs. This person must be a strong communicator, both written and verbal, and be able to juggle multiple tasks at the same time. They must also be flexible and able to work well in a team environment. Essential attributes include excellent analytical, communication and interpersonal skills and an ability to multitask and remain focused in high-pressure and fast-paced situations. This person dives into the details while always keeping the big picture in mind.  In addition, the Marketing Coordinator must be highly self-motivated, have a positive attitude, be resourceful, willing to be a leader and enthusiastic about the position and responsibilities. The ability to develop and maintain positive customer relationships is critical.

RESPONSIBILITIES:

·         This position will have key responsibilities in running and improving a Customer Contractor Loyalty Program and creating weekly and monthly reports.

·         Collaborate with marketing team members to leverage for sales promotions.

·         Proactively maintain the Market Place with updated redemption items.

·         Process all Personal Use Program rebates registered through the loyalty program.

·         Administrative duties for consumer financing program (NaviLend), primarily processing contractor applications and working with our partnered bank.

·         Develop strategic ideas to support the growth development of the loyalty program.

·         Work with cross-functional teams, including marketing, product development and sales operations in loyalty operations.

·         Support the success of the outside sales and trainer teams by responding to marketing issues and questions including support to the Marketing Manager with SOPs and other tasks.

·         Work closely with accounting regarding all Marketing CC charges, invoices and checks associated with the role.

·         Support Marketing leadership with market research and other reports using Excel and Power Point.

·         Cross train with other marketing team members to answer customer service calls and emails

·         Other tasks as assigned.

REQUIREMENTS:

·         3 years’ similar experience.

·         Strong customer service skills and sense of responsibility and follow through.

·         Excellent verbal communication, spelling and writing skills.

·         Ability to handle several projects at once under deadline pressure.

·         Ability to understand, research, write and deliver summaries on a range of business issues.

·         Advanced knowledge working in Microsoft Office, such as Word, Excel and PowerPoint.

PREFERRED QUALIFICATIONS:

·         Bachelor’s degree, preferably in Marketing, Business, Communications.

·         Proven marketing and communications experience.

·         Experience organizing and implementing marketing programs.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.  Other duties, responsibilities, activities may change or be assigned at any time with or without notice.

Company Description

With over 20 years of experience AnDek Staffing has created and maintained relationships by understanding our partners needs and continuously seeking ways to improve our services.