Job Description

JOB DESCRIPTION

The Human Resources Admin aids with and facilitates the human resources processes at all business locations. The HR Admin will perform administrative tasks and services to support effective and efficient operations of the organization’s human resource department. This role will support both sides of the Human Resources team with HRIS entry needs and Recruitment.

DUTIES/RESPONSIBILITIES:

• Performs customer service functions by answering employee requests and questions.
• Completes forms I-9, verifies I-9 documentation, and maintains files.
• Assists with processing of terminations.
• Processes and inputs new-employee files.
• If a candidate starts prior to orientation, ensures completion of all New Hire Packet documents are completed.
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
• Maintains the integrity and confidentiality of human resource files and records.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provides clerical support to the HR department.
• Sends offer letters to hourly candidates, non-leadership positions, coordinates start date and New Hire Orientation date while communicating with hiring managers.
• Create name badges and prepare uniforms for all new hires.
• May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.
• Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
• Conducts or assists with new hire orientation.
• Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Performs other duties as assigned.

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Strong work ethic.
• Professional discretion is an absolute must.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.

EDUCATION AND EXPERIENCE:

• Associate degree in related field preferred.
• Prior related office experience preferred.

Job Type: Full-time

Pay: $15.00 per hour

Company Description

Anakeesta is an award-winning theme park located above, and in the heart of, downtown Gatlinburg. Our nature immersive park offers an authentic Smoky Mountain experience for families of all ages. Anakeesta literally means “the place of high ground” in the Cherokee language. Anakeesta is situated on a 70-acre mountain 600’ above the city of Gatlinburg. The journey to Anakeesta begins with a scenic Chondola ride from the busy Parkway in downtown Gatlinburg to the summit of Anakeesta Mountain. Guests enter a world of whimsy and discover treetop adventures, a lush botanical garden, shopping, and dining all amongst the backdrop of the sweeping views of the national park. Featured activities include the Treetop Skywalk with hanging bridges spanning 880’ more than 50’ above the forest floor and AnaVista Tower, downtown’s highest point offering 360-degree views. Adventure seekers love the Dueling Zipline tour and Rail Runner mountain coaster along with netted play areas including the treehouse themed TreeVenture Challenge course. The Memorial Forest Walk and immersive Vista Gardens provide informative and relaxing spaces.