Analyst, Electronic Communications Surveillance

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Analyst, Electronic Communications Surveillance

Atlanta, GA
Full Time
  • Responsibilities


    THE ELECTRONIC COMMUNICATIONS SURVEILLANCE TEAM (ECS) is responsible for monitoring electronic communications of employees for potential procedural, regulatory or policy breaches. The ECS is part of the Global Surveillance function within Legal and Compliance, with employees located across the globe including London, Budapest, New York, and Boston.

    The successful candidate will be part of a team that reviews and investigates relevant alerts as well as helps to work with the service provider to develop improved alerting capabilities. Communications Surveillance covers all electronic communications systems/platforms used by employees.


    Ongoing surveillance on employee’s electronic correspondence via an automated workflow team to detect potential regulatory, procedural or fiduciary infractions as well as employee inappropriate behavior.


    • Working with an online automated work-flow tool for investigating surveillance exceptions and documenting appropriate dispositions in a timely manner;

    • Work with direct supervisors and management to investigate potential issues

    • Liaise and collaborate with business and internal resources to manage escalated communications.

    • Identify and implement process improvements within existing procedures

    • Improve existing reporting resources and develop additional resources, as regulatory and business needs

    • Measure, track, analyse, and report statistical data

    • Work on ad-hoc inquiries and requests from business.

    • Building and maintaining positive relationships with the business and partners.

    • Prepare and maintain procedures


    • 0-3 years’ work experience - working within an asset management or investment banking environment

    • General Compliance experience and knowledge of the markets, trading, asset classes and products is a plus

    • University degree or other equivalent professional qualification with a focus on finance or technology preferred

    • Strong organizational, communication and analytical skills

    • Strong technology skills including confidence in the use of Word, Excel and PPT applications

    • Ability to work in and enjoy a fast paced and challenging working environment

    • High standard of accuracy and excellent attention to detail

    • A curiosity about and awareness of the regulatory landscape

    • Experience with communications surveillance systems would be valuable


    To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.


    BlackRock’s current hybrid work pilot is designed to help you experience the best of both worlds: the opportunity to connect with colleagues in person and the flexibility to work remotely, with greater time to focus on what’s important to you. In line with local health guidance and regulations, employees are generally expected to work 3 days in the office and 2 days from home (on average) each week. For some business groups, more time may be required in the office, while greater flexibility may be in place for others. Our “One BlackRock” culture means you’ll be supported to collaborate with your new colleagues while bringing your full self to work - wherever you are.

    The health, safety and well-being of our people will always be our top priorities; we will continue to monitor local conditions and health advisories in making decisions about our work environments.


    At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

    This mission would not be possible without our smartest investment - the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

    For additional information on BlackRock, please visit | | Instagram: @blackrock | Twitter: @blackrock | LinkedIn:

    BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

    BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

  • Industry
    Financial Services
  • Fun Fact
    We offer a fun, entrepreneurial culture you wouldn’t typically find at a financial services company. You can even wear jeans to work!
  • About Us

    BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, we help millions of people build savings that serve them throughout their lives by making investing easier and more affordable.