Position Overview
The International Analyst is Lockton Northeast's entry level position and is designed for a recent college graduate or experienced professional with 1 - 3 years of relevant experience. The Analyst will be part of our Career Foundations Program which is designed to provide the technical and practical training needed to develop as they look forward to a successful and long-term career in the Lockton Northeast Series and the Global Practice. The Analyst is responsible for day to day Client service and renewal support to Client Managers, Senior Client Managers and Account Executives. A high performing and successful Analyst will provide excellent customer service and support to the broader client team.
A successful candidate will have:
An eagerness and enthusiasm to be an integral part of the Lockton Global Solutions Practice
Strong interpersonal, communication and presentation skills to communicate effectively and professionally
An ability to manage time, prioritize and ensure that deadlines are met without compromising quality
The entrepreneurial spirit, with a desire to learn the Property and Casualty insurance industry across all product lines and grow within the Company
The initiative to actively participate in the Career Foundations Program and to pursue technical excellence through professional designations and industry workshops.
A passion for global business and the intellectual curiosity to pursue continuous professional improvement and exceptional support to clients
Core Responsibilities:
Information management, including:
Collection of client exposure and policy summary information from overseas servicing teams
Maintenance of accurate and up-to-date information on clients, brokers, carriers, and coverages
Renewal tracking and notification to client, Producer, or account executive
Maintenance of account open items lists
Client database management and information management of Lockton Global Navigator
Various specified account services, including:
Due diligence review of all client exposures and coverages
Assembly of marketing submission documentation
Marketing renewal to incumbent and prospective carriers
Preparing quote comparisons and renewal proposal for client
Coverage analysis of all policies under Lockton control
Local service coordination and correspondence
Adherence with all agreed account deliverables, protocols, and procedures
Participation in client presentations and other projects as required
Attend department meetings, education workshops, carrier functions, and other events
Works with Technical Services Assistant to issue and process Invoices, Certificates of Insurance
Resolves accounting issues
Prepare written correspondence, reports, and analyses as needed
Qualifications:
Bachelor's degree (business administration or international affairs preferred) or equivalent education and/or experience required
Firm grasp of the English language with above-average verbal, written and interpersonal skills to interact with Associates and clients at all levels of responsibility, globally
Understanding of insurance/risk management concepts and their application to Clients' needs
Must have exceptional verbal, written, and interpersonal skills to instill confidence in Clients and Associates at all levels of responsibility
Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
Willingness and ability to work outside of normal business hours
Flexibility to travel by train, auto and plane with overnight stays as required by the business
Proven ability to organize and manage time efficiently to prioritize heavy workloads in order to meet all time-sensitive deadlines
Demonstrated aptitude for understanding and quickly executing oral and written instruction.
Demonstrated understanding of when to proceed alone and when to involve the account executive, unit manager, and/or others
Ability to communicate clearly and professionally and develop strong client relationships.
Demonstrated professional, tactful negotiation, and persuasion skills to achieve objectives.
Working knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
Legally able to work in the United States
Knowledge of foreign language(s) and/or experience working/traveling overseas a plus
Lockton is the world's largest privately owned, independent insurance broker and consultant. As a global professional services firm, we specialize in risk management, employee benefits and retirement services. During the past 50- plus years, Lockton has built its reputation and culture by providing excellent service to our three key stakeholders: clients, Associates and communities.