Anatolia Tile & Stone is a leading importer and distributor of ceramic and stone tile and is a major supplier to some of the largest distributors throughout the United States and Canada. Based in Toronto, Anatolia Tile & Stone is a privately owned 100% Canadian corporation that is growing rapidly. Currently we are looking for an eager, motivated Learning and Development Coordinator to join our team.

(Please note this is an entry level position)

Position Summary

The Learning & Development Coordinator is responsible for leading and coordinating the process for organizational employee training and development initiatives that will enhance the knowledge, skills, and performance of individuals and teams at Anatolia Tile Stone. The Learning & Development Coordinator contributes to the development of training programs that promote leadership and technical development throughout the organization. The Learning & Development Coordinator will be a champion for and foster a continuous learning environment at Anatolia Tile Stone, and will be an integral part in working with all levels of employees with respect to their learning and development goals so that both their career goals and the company’s business objectives are achieved.

Duties & Responsibilities

Training Development

Assist with organizing and facilitating company orientation programs, including reviewing, updating, and enhancing current orientation(s) in order to ensure materials are effective, relevant and up-to-date with business related and legislated content in addition to creating and managing the onboarding program and orientation schedules of all new hires

Identify, pursue and manage government grant programs ensuring that the company is utilizing all available programs to the greatest extent

Collect and present training, education and development metrics on a monthly basis and manage cost tracking

Access and analyze training needs through surveys, interviews with employees, performance appraisals, incident reports, or in consultation with management in order to determine training needs of staff that align with the company’s vision and strategic goals

Conduct on-the-job training or classes to teach and demonstrate principles, procedures and subject matter knowledge in a variety of topics including technical and/or department specific content when required

Create, populate, maintain and improve skills inventories, flexibility charts, and training matrices

Create new training modules, lessons or sessions, monitor current training and development initiatives, modify and improve existing programs and track usage and effectiveness

Develop training manuals, standard operating procedures (SOPs), work instructions, multimedia visual aids, and other educational materials as required

Develop and maintain employee development resources including creating high quality professional correspondence and aids (e.g. letters, memos, emails, presentations and agreements)

Complete other projects and perform other tasks as assigned

People Relationship Management

Works collaboratively and proactively with all departments to identify gaps and develop training programs to fill those gaps, mitigating risk and engaging employees in the pursuit of continual education and professional development

Presents training materials confidently, articulately and succinctly in a manner most suited to the audience at hand

Readily solicits and accepts constructive feedback using a variety of methods in order to continuously improve training modules and delivery methods

Builds trust and rapport with others so as to gain buy-in and influence others

Builds and maintains collaborative relationships with internal customers and demonstrates the ability to influence others within all levels of the organization to develop accurate training materials and deliver training in a manner conducive to meeting mutual goals and objectives

Conducts themselves professionally, tactfully, diplomatically, and influentially and possess the ability to communicate with individuals at all levels of the organization

Qualifications

Bachelor’s degree or Diploma in Training & Development or Organizational Development or Human Resources required

Minimum 6 months - 1 year of experience in a Training & Development role, conducting needs assessments and analysis through to implementation and assessment.

Must have proven experience in instruction and facilitation.

Preference will be given to candidates with Training & Development experience within a manufacturing or distribution environment.

High level of proficiency in MS Office

Works effectively and efficiently in a fast-paced organization with an evolving culture with changing priorities

Previous demonstrated experience in developing high quality, professional training programs and affiliated training aids and correspondence

Proven ability to work independently and collaboratively in a multi-disciplinary team

Achievement of Certified Training and Development Professional (CTDP) or Certified Training Practitioner (CTP) is preferred.

Solid organization skills with the ability to manage multiple projects simultaneously, on time and on budget

Able to support training on 3-shift operations and at various locations in the GTA as necessary

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. Anatolia Tile & Stone is committed to providing accommodations for people with disabilities in all parts of the hiring process. Anatolia Tile & Stone will work with applicants to meet accommodation needs that are made known in advance. Interested applicants should submit their updated resume and application form on or before the posting deadline closes. We thank all applicants for their interest however only those meeting the minimum qualifications will be interviewed.Anatolia Tile Stone is proud to be recognized as one of Canada’s 50 Best Managed Companies. Anatolia Tile Stone is an owned subsidiary of Anatolia Group Inc., a global Canadian-owned and managed Corporation. Anatolia Group Inc., includes diverse holdings in building materials manufacturing and distribution, real estate and capital investments. Other subsidiaries include Anatolia Capital Corp., Anatolia Tile Stone (Turkey) A.S. and Anatolia Ceramics (Turkey) A.S.; with office, warehousing, international supply chain distribution and manufacturing in China, Turkey, the United States and Canada.