**LOCATION
** 100% Remote
Candidate must reside within the DC, MD, VA area

**DURATION
** 6 month contract (extension likely)

JOB DUTIES

• Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.
• Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
• Supports operations systems by providing operating information to customers, answering questions, and providing training.
• Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation,
• Verifies operations systems by developing testing methods, conducting and documenting tests.
• Improves operations analysis job knowledge by attending training sessions, reading technical publications.

QUALIFICATIONS

• Bachelor's Degree in Business Administration
  • (In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.)
• 2 years of experience in (level 2 or above) operational role with Bachelor's or 6 years of experience without degree.
• Proficient with Microsoft Office