Job Description

ATS INTERNATIONAL, a division of Anderson Trucking Service, is hiring an experienced INTERNATIONAL ACCOUNT MANAGER to join its team! The International Account Manager is responsible for revenue generation through business and sales development, client retention, and increasing the overall customer/client base within the ATS International organization. Responsible for identifying, securing, managing, and maintaining customers by contacting existing, inactive, and prospective clients to secure shipments that meet or exceed ATSI criteria. This is a full-time, U.S.-based position and may be located in Jacksonville, FL or Houston, TX. **May be open to remote, U.S. based candidates who possess international project freight forwarding sales experience.

Anderson Trucking Service (ATS) is a family-owned company that has earned its place as a respected industry leader, with sustained growth across the nation. ATS is committed to helping people succeed by delivering worldwide Transportation Solutions. It's an exciting time to make an impact. Pairing your passion and drive with our commitment to your success, sky's the limit!

LEARN MORE ABOUT ATS INTERNATIONAL by visiting - https://www.atsinc.com/services/international-shipping?hsLang=en

Education and Experience

• Higher education (i.e., two- or four-year degree) preferred but not required.
• Five or more year(s) experience in B2B international project freight forwarding sales required.
• Established presence in the marketplace preferred.
• Strong analytical and problem-solving skills with a metrics and results driven approach.
• Hard-worker with a drive for results who can persevere in the face of resistance or setbacks.
• Strong work ethic, trustworthy and sense of integrity.
• Creative in brainstorming and proposing new ideas and solutions to existing problems
• Self-motivated, able to multi-task, and work with limited supervision.
• Strong interpersonal, persuasive, organizational, and time management skills.
• Strong decision-making, problem-solving, negotiations and customer service skills.
• Ability to look for ways to improve and promote quality, meets productivity standards, and strives to increase efficiency.
• General knowledge of geography and basic map reading.
• Ability to cope with high work volumes in a fast-paced environment by demonstrating patience, professionalism, and positivity.
• Proficient in Microsoft Office (Word, Excel, and Outlook) required.
• Excellent communication skills (written, listening and verbal).
• Willing and able to travel as needed, including overnight travel.

Essential Duties and Responsibilities

• Generate Revenue – Develop and manage a profitable book of business with a personal drive to exceed revenue goals each month. Act instinctively to achieve objectives without direct supervision.
• Maintain and develop sales efforts through effective sales, marketing, and customer service strategies to meet or exceed established revenue, margin and productivity goals.
• Generate Leads – Work independently to identify, develop and enhance sales opportunities in assigned territories. Generate and manage a detailed sales pipeline via CRM from prospect origination to valued long-term client. Develop a database of qualified leads through referrals, cold calls, business meetings, email, and networking.
• Client Interaction – Demonstrate in-depth industry knowledge with the ability to identify, anticipate, understand and respond to client needs promptly. Utilize information to make relevant recommendations to win, maintain and develop client relationships.
• Prospect for new clients using available database, social selling tools and techniques, and a consultative sales approach to build long-term relationships.
• Respond timely to RFPs, bid solicitations, and transactional service requests.
• Assemble and communicate customer scope of work requirements for pricing/planning group.
• Assist & collaborate with pricing/planning group on development of operational plans and transport concepts.
• Present quotes/indications in a timely and professional manner; solicit and communicate timely feedback.
• Communicate with customer to assist in resolving service exceptions to ensure customer satisfaction.
• Assist and advise with credit collection activities as needed.
• Enter quote, booking and load requests into LME operating system as required.
• Monitor & track loads within LME as needed/requested by client(s), following up with service vendors and carriers if required.
• Maintain up-to-date account files by tracking, updating, and reporting information to ensure current and accurate information is available.
• Utilize company's customer relationship management programs (TRAX & CIMS) as primary customer information database.
• Submit all sales productivity reports as assigned in a timely and comprehensive manner.
• In support of ATS's culture, all employees are expected to consistently, effectively and reliably perform in accordance with the Company's iDrive values as set forth in our core competencies and behaviors (All Employee Competencies and Manager Competencies).
• Position may require work responsibilities outside of normal business hours and occasional overnight travel may be required.
• Perform other duties and responsibilities as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position performs work primarily in an office, occasionally in an outside traveling setting, regularly operates a keyboard and mouse and frequently utilizes a computer monitor(s) and regularly converses with internal and external customers in person or via phone system.

Company Description

It’s an exciting time to be a part of the ATS family. We’re in growth mode and with that comes endless opportunities. We offer fulfilling careers in dozens of specialties, from operations and sales to customer service, maintenance, administrative and more. Enjoy a career that not only rewards you with personal and professional growth, but also fulfills a higher calling. At ATS, making a difference is a part of our daily mission — and we put you in the driver’s seat. We’re a team of highly motivated individuals who live by the “work hard, play hard” philosophy. Every day, you’ll step into an exciting, fast-paced, energetic environment that encourages innovation and creativity. We look to our Employees to incorporate our guiding principles into each situation every day, no matter the task at hand. Mission: “Helping people succeed by delivering worldwide transportation solutions.” Vision: “To be the most sought-after transportation provider in the world.” Values: Innovation, Integrity, Determination, Responsibility, Excellence