Job Description

ANDES GROUP is inspired to be the most admired, value-driven, and agile marketing and sales consulting firm in the industry! We continue to set the standard for excellence in customer acquisition and establishing a repeat customer base for our clients. We represent one of the most renowned beverage delivery clients across the globe and need some additional firepower on our Customer Service team!

Our main focus is to promote an employee and consumer-centric organization where everyone feels empowered to make decisions. The diversity, agility, and efficiency of our Customer Service Representative team is an enabler to our business’s booming success. We strive to encourage and motivate our Customer Service Representatives by assisting them in achieving that next level of success that they could only imagine. So, if you are looking to expand your resume, advance your career, and make your dreams a reality ANDES GROUP is the company for you!

CUSTOMER SERVICE REPRESENTATIVE​ RESPONSIBILITIES:

• Resolve customer questions and concerns by providing accurate and reliable information using given tools and training
• Build brand recognition through local events and experiential marketing
• Follow communication procedures, guidelines, and policies in order to design and maintain a favorable public image for clients
• Assist in the daily growth and development of assigned campaign strategies
• Report directly to the Account Management and sales team with feedback and results to drive revenue and sales
• Aid efforts of customer acquisition, retention, and increased sales margins by cultivating an exemplary consumer experience
• Develop comprehensive knowledge of all our client’s products, services, and any deals or sales promotions

CUSTOMER SERVICE REPRESENTATIVE​ REQUIREMENTS:

• Bachelor's degree in marketing, communications, business, or related field
• Experience as a brand marketing representative, sales associate, or client-consultant preferred
• Must be able to work full-time hours and occasional weekends
• Adapt well to change, both in sales mentality and work hours
• Self-starter with the ability to shine in unsupervised individual tasks as well as team projects
• Friendly, outgoing, professional, and confident demeanor
• Sales machine with a basic understanding of the sales process and finalizing deals

This is a base-paid sales position and includes in-person customer service & sales.

Company Description

Our team at Andes Group Inc. is revolutionizing the way telecom businesses and government-funded outreach programs gain new customers in an overly crowded marketplace. Our energetic team consists of highly trained specialists who recognize the value of acting swiftly to outpace the competition and boost our clients' profitability. They are brilliant and can connect data with inventiveness to enhance brand visibility in new markets. We are always searching for talented, energetic and ambitious individuals with a love for the marketing industry. An ideal candidate would be excited to learn and grow into a more successful person. We value diversity. We are a reliable and open-minded firm. If that sounds like the sort of place you'd like to work, we'd love to hear from you.