Job Description

Description: Angela Brown Ltd is seeking an enthusiastic representative to join our established customer service team in NYC. We are a small company based in Chelsea, representing the very best in design products and services to the interior design community. 

The ideal candidate is looking for a position that will challenge and inspire them to contribute to the overall success of the company and the manufacturers we represent. Ours is a fast-paced environment requiring strong problem solving skills, creative thinking, and the ability to interpret a client's needs. At Angela Brown Ltd we value integrity and effort, we celebrate our achievements, and learn from our mistakes. Applicants for this position should embrace these core values, and show a willingness to adapt to an ever-changing market.  

Responsibilities:

• Servicing pre-established clients (Architects and Interior Designers) in NYC by, but not limited to, providing product information, placing orders with our manufacturers, processing payments, managing projects, tracking orders. 

• Working alongside our Sales Team and sample departments to assure the clients needs are being met on every level.

• Keeping all client / project information organized and up to date in our internal systems.

• Jumping in wherever necessary to assure the office is running smoothly and functioning efficiently. Candidate profile:

• Energetic and enthusiastic - This is a fast paced position and stamina is key.

• Self motivated - This is a service position in a fast paced, luxury industry, so praise isn’t always guaranteed. The ideal candidate is not motivated by praise, but by an internal drive to do the best of their abilities. 

• Problem solver 

• Strong ability to prioritize and multi task, with a willingness to adapt to an ever-changing market and environment. 

• Enjoys working with a team of like-minded, hard-working peers, and is ready to jump in wherever help is most needed.

• Thrives in an open and honest environment where ideas are shared, co-workers are supported and encouraged, and egos are left at the front door.

• Poised, confident, positive attitude. Experience/Skill requirements:

• Minimum 2 years experience in a work environment. Customer Service experience is a plus but not a requirement.

• Basic knowledge of Mac computers and Microsoft Office applications. 

Company Description

High end Textile and Furniture rep, working on residential and contract projects