Job Description

Job Description

Part-time position 15-25 hours a week.

Salary - Hourly (DOE). Possible retail commission available after 3 months dependent on sales performance.

Responsibilities

• Product sales
• Scheduling clients (email, text)
• Assessing clients needs and building relationships with clients
• Managing emails that pertain to scheduling, brand communication, orders, shipments, restocking
• Makeup + skincare product knowledge
• Problem solving
• Ability to deal with different personalities and stay cool under pressure if an issue arises
• Can take feedback and use it to further develop skills
• Maintaining a clean, well-organized office area + lobby
• All other duties as assigned

Qualifications

• Sales experience (must know how to personalize sales and listen to client cues)
• Office experience
• Customer service experience
• Exceptional time management skills, including prioritizing, scheduling and adapting as necessary
• Strong interpersonal skills and willingness to communicate with clients + colleagues
• Ability to work on multiple projects with different objectives simultaneously
• Technologically savvy! Experience working with Slack, Square, POS, and social media (Instagram)
• Always has a can-do attitude and works hard with grace + a SMILE :)
• Bonus points: Bilingual, fluent in English and Spanish
• Reliable, responsible, punctual + have your own means of transportation!

Schedule

About 15-25 hours per week. We are a beauty business that is open 7 days a week. Availability on Sunday and Monday is a must. Must be willing + able to work some evenings, and holidays.

Experience

• Customer service 2 years (Preferred)
• Retail/sales 1 year (Minimum)
• Beauty (makeup or skincare) A PLUS!