Animal Wrangler — The Bio Dude (Webster, TX)

Animal Wrangler — Full-Time

Help us care for reptiles and amphibians while educating customers in a fast-paced, hands-on environment.

Location: Webster, TX

FLSA: Hourly (Non-Exempt)

Hours: Monday – Friday from 8:00 AM – 4:15 PM

Reports to: Operations Supervisor

Overview

The Animal Wrangler is responsible for the daily care, health, and well-being of our reptiles and amphibians. Duties include feeding, behavior monitoring, enclosure cleaning, and customer guidance on species-appropriate care. The role demands strong attention to detail, compliance with safety and regulatory standards, and efficiency in a fast-paced setting.

Key Responsibilities

Animal Care & Husbandry

• Feed and provide water to reptiles and amphibians based on species-specific needs.
• Monitor health and behavior; promptly report abnormalities or illness.
• Maintain proper temperature, humidity, and lighting conditions.
• Ensure enclosures are species-appropriate and in optimal condition.
• Clean, disinfect, and maintain enclosures, dishes, and common areas.
• Track feeding schedules, health observations, and behavioral changes.
• Provide enrichment to encourage natural behaviors and well-being.
• Assist with breeding programs, incubation, and hatchling care as applicable.

Customer Service & Education

• Assist customers in selecting animals and required supplies.
• Provide guidance on habitat setup, feeding regimens, and handling.
• Educate customers on responsible ownership, lifespan, and challenges.
• Demonstrate proper handling and enclosure maintenance techniques.
• Respond to inquiries in person, by phone, and via email.
• Develop and share care sheets and educational materials.

Health & Safety Compliance

• Perform regular health checks; administer basic first aid if needed.
• Ensure compliance with federal, state, and local animal care regulations.
• Maintain accurate health records, treatments, and veterinary visits.
• Follow OSHA and company safety protocols, including PPE.
• Implement biosecurity measures to prevent disease transmission.
• Handle animals safely to prevent stress or injury to animals and handlers.

Inventory & Facility Maintenance

• Monitor inventory levels of live animals, food, supplements, and supplies.
• Assist with ordering and restocking to ensure availability.
• Maintain records of received and sold animals with proper documentation.
• Inspect enclosures and equipment; report maintenance needs promptly.
• Keep workspaces, enclosures, and public areas clean and organized.

Required Skills & Qualifications

• Education: Bachelor's Degree or equivalent (Required)
• Experience: 2+ Years of Reptile/amphibian care, husbandry, and customer service preferred.
• Technical: Microsoft Office, Inventory management (SKULabs), Morph Market, and POS systems (Shopify).
• Physical: Lift up to 40 lbs, stand for extended periods, and perform repetitive tasks.
• Attention to Detail: Track schedules, identify health concerns, maintain accurate records.
• Communication & Teamwork: Collaborate with colleagues and educate customers clearly.
• Problem-Solving & Adaptability: Troubleshoot habitat setups and evolving responsibilities.

Work Environment

• Warehouse and retail store setting with exposure to live animals, dust, and varying temperatures.
• Frequent lifting, bending, and handling of reptiles and amphibians.
• Use of protective gear (gloves, masks) as necessary.
• Regular interaction with customers, team members, and suppliers.

Benefits & Eligibility

• Medical (Blue Cross Blue Shield) and Dental (Humana) eligibility after 60 days.
• After 1 year: 401(k), PTO, holiday pay, and Liberty National Life Insurance.