Case Management

Accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.

Admits new clients by reviewing records and applications; conducting orientations.

Determines client's requirements by completing intake interviews; determining a need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.

Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.

Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.

Maintains clients’ records by reviewing case notes; logging events and progress.

Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.

Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.

Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.

Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.

Meets budget by monitoring expenses; implementing cost-saving actions.

Prepares reports by collecting, analyzing, and summarizing treatment and results in data and trends; compiling statistics; completing grant and subsidy applications.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills and Qualifications:

Documentation skills

Analyzing information

Decision making

Research skills

Verbal communication

Written communication

People skills

Resolving conflict

People management

Integrity

Education, Experience, and Licensing Requirements:

Master in social work preferred

1+ year in Rapid Rehousing program

Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors