We are currently seeking qualified professionals for Telephone Customer Service to process inbound customer service calls in a virtual setting
for popular telecommunications, travel agents, office supplies, tax services, road side assistance companies . Our agents deal with customers through telephone conversations or by online chat. Good work tenure, communication and ability to want to learn in a fast paced environment with little to no supervision is required
Education:
- High School Diploma or GED
- Must be at least 18 years of age
- Must be a US Citizen or legal resident
Requirements Needed:
- Must have at least 6 months of Customer Service Experience
- A Computer Desk or Laptop
- A Secured Phone Line: LAN Line or VOIP
- Hardline Connection: DSL Internet with Ethernet Cord
- Headset with a Mic for the computer
- Pass a Background Check
- A Work Space in the Comfort of your Home
Computer Requirements:
- Processor: 1.4 GHZ or better (2 GB RAM or better RECOMMENDED) If upgrading from a slower processor, consider purchasing a new system. It is usually more cost effective.
- Client Systems cannot use Windows Vista and Windows XP
- Hard Drive: 80 GB with at least 15GB of free space CD-ROM : 48X Speed CD-ROM R/W, R/W DVD, or a 3 1/2 Sound Card & Speakers: 32-bit sound card and a pair of desktop speakers
- 19 inch or larger monitor (two monitors are very helpful not required but are recommended)