Medical Office Assistants should be self-motivated with a desire to help others, and they need a strong set of skills and qualifications to successfully handle their job duties. Some of their most essential skills include:

Customer service skills and telephone etiquette

Familiarity with medical terms and technology

Understanding of law and ethics pertaining to medical practices

Basic accounting and math skills

Strong computer, data entry and office management skills

Excellent verbal and written communication skills

Empathy and compassion to give support to patients

Attention to detail and problem-solving skills

Insurance filing and payment posting experience