Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Free uniforms

Paid time off

Training & development

Anytime Fitness is seeking a highly motivated individual with a passion for helping others improve their lives through health and fitness. Industry experience is a plus but not required. First-rate people skills and a self-motivated work ethic are! Work in a fun, upbeat atmosphere where every day is different.

COMPANY OVERVIEW

Independently owned and operated, Anytime Fitness strives to serve as the flagship health and wellness facility within their respective communities, providing our hard-working staff, members and clients the opportunity to live their ideal life by connecting, inspiring, and transforming. Working at Anytime Fitness not only allows employees to pursue their passion, but also provides tremendous opportunity for career advancement, job stability, and long-term growth opportunity within the fitness industry.

POSITION SUMMARY:

As a Member Services/Coaching Program Sales Specialist at Anytime Fitness, you will have a pivotal role in welcoming guests, meeting them where they are in their fitness journey, and guiding them to get started and embark on their path to improved health and wellness. Your exceptional customer service skills will be crucial in providing outstanding support and ensuring a positive experience for our members, as well as proactively connecting with our members keeping them active and engaged. You will excel in meeting and exceeding coaching program sales and performance goals, while also acquiring, scheduling, and following up with guest club tours. Through community involvement, outstanding customer service, and extensive use of social media, you will create raving fans out of our members, fostering club satisfaction, referrals, and strong engagement.

COMPENSATION AND BENEFITS

Up to $23+ per hour

401K with company match

Paid time off

ESSENTIAL CHARACTERISTICS

Proactive

Growth mindset

Adaptable

Strong work ethic

Solution driven

Collaborative

RESPONSIBILITIES

Coaching Program Sales —We use a proven system that helps our guests overcome their own roadblocks to starting a fitness program. When used correctly, this system doesn't feel like sales at all. You will help our Members with great Customer Service.

Meet and exceed coaching program sales and performance goals.

Acquire, schedule and follow up to prospective members.

Maintain/update member profiles and billing information, complete follow up emails, phone calls, and texts.

Make contact with members whose usage is declining in an effort to keep them active.

Maintain a clean, organized, and fun environment for members and potential members.

Monitor Reports on a regular basis for possible issues.

Increase member retention through client feedback, progress, education, and overall satisfaction along with sales and retention tools provided.

Create raving fans out of our members through community involvement, outstanding customer service that fosters club satisfaction/referrals and extensive use of social media.

REQUIREMENTS

Computer skills

Microsoft Office

Exceptional Customer Service Skills

Passion for fitness with a commitment to your own personal fitness goals.

Social Media Experience

Obtain a CPR Certification

ADDITIONAL PERKS:

Free fitness club memberships

Free personal training

Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Worldwide, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Worldwide, LLC.