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Anytime Health Services

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Cleveland, OH
Full Time
Paid
  • Responsibilities

    Job Description

    JOB TITLE: LIVE CHAT ASSOCIATE LOCATION: Cleveland, OH (Work from home during pandemic) HOURS: 9AM-5:30PM (Mon-Fri) Weekends off Anytime Health Services is now sourcing for a superstar LIVE CHAT Associate to join our staff! You'll perform customer service functions in order to drive company success. We are an Equal Opportunity Employer M/F/D/V, come join our Cleveland, OH team. FUNCTION:

    • Manage large amounts of inbound and outbound calls in a timely manner
    • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternative
    • Keep records of all conversations in our call center database in a comprehensible way
    • Frequently attend educational seminars to improve knowledge and performance level
    • Meet personal/team qualitative and quantitative targets

    REQUIREMENTS:

    • Previous experience in customer service or other related fields
    • Ability to prioritize and multitask
    • Excellent written and verbal communication skills
    • Quick minded and customer service oriented
    • Strong organizational skills

    SALARY/BENEFITS:

    • $22.70 per hour
    • Medical/Dental/Vision/Disability/Life insurance
    • 401(k) retirement plan
    • Paid time off
    • Tuition reimbursement

     

    About Anytime Health Services Since 1985, Anytime Health Services has provided non-medical management and administrative services for several freestanding medical centers, including urgent care centers and physical therapy clinics. These centers provide health care services throughout the United States.