Job Description
Apex Connections is seeking a vibrant, energetic, and dedicated Customer Relations Representative to join our growing team! Based in the Mobile area, our firm was founded on the principles of excellent customer service and a dedication to providing our charity partners with the highest quality fundraising services possible. Our goal is to integrate creative marketing and fundraising tactics in a new and innovative way with their potential donor base to increase their brand awareness and long-term donor loyalty.
Customer Relations Representative Responsibilities:
- Communicate and interact directly with potential donors
- Conceptualize and lead promotional fundraising campaigns, working closely with the Senior Marketing Manager
- Identify specific target markets to help promote our charity partners' core mission within the community
- Coordinate and present territory research to the rest of the entry-level and senior-level Marketing Team
- Develop and showcase leadership skills throughout the entry-level
- Build brand awareness and recognition through the implementation of individualized marketing and sales campaigns
- Support every angle of marketing with a client-first approach to drive growth and brand loyalty
- Deliver results to our clientele daily and meet all objectives and goals
- Assist senior-level Marketing Manager with any other designated projects
Requirements & Expectations of Our Customer Relations Representative:
- An associate’s degree or some college coursework is preferred but not required
- 1 year of experience in customer service or customer-centric industry is required
- Ability to work in a fast-paced environment
- Highly motivated
- Team-oriented mindset
- Exceptional communication skills
- Versatile and dependable
- Friendly, positive, and upbeat personality