Job Description

If you have great people skills and enjoy working with the public, we want to meet you!

Apogee, Inc. is seeking a full-time Entry Level Customer Service Representative who is career minded and possesses unmatched people skills! This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on a more personalized approach to excellent customer service our customized marketing & advertising initiatives are moving into the Des Moines area!

The Entry Level Customer Service Representative would have the opportunity to work with some of our top-performing accounts including major brands in the retail/wholesale, telecommunications, home entertainment, and consumer electronics industries!

Servicing retail giants and clients of all sizes for brands across the globe with a smile and a handshake is why our customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique and personable advertising strategies designed to generate new customers for clients.

The Goals Are Simple: Every consumer must benefit from the promotions, every client must benefit from the product/services provided and every representative must benefit from the training and team spirit of the company!

The Challenge: We are continuously expanding our client base as well as the number of territories covered on a National scale. Our current client base is extremely diverse, and operating territories now stack up to 5 across the nation. Many of the customized & growing retail marketing, client acquisition & promotional advertising campaigns are in need of customer service professionals that can work on-site during the implementation of each field campaign to provide direct customer and client support through promotional techniques.

The Position: Entry Level Customer Service Representatives work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills, and potential, it helps senior management to create progressive promotional event solutions for clients. Apogee, Inc. is looking for key individuals to provide customer service and promotional knowledge to our existing and future client base.

Benefits of the Customer Service Position

• Comprehensive Paid Training by a National Manager
• Travel opportunities
• Opportunity For Community and Charity Involvement
• Flexible Scheduling
• Numerous Advancement Opportunities

Qualifications

• Experience in customer service, restaurant, or hospitality type environment providing front line customer appreciation/support is an asset
• Ability to adapt to a variety of people
• Winning attitude and dedication to ensuring customer satisfaction
• Positive attitude and ability to work well within a team environment
• Leadership skills

Not sure if you're qualified? Relax! No experience is necessary! This is a full-time, permanent position. Comprehensive training and development along with a guaranteed hourly base plus performance bonuses are provided to give you the keys to a successful career path with the company. College graduates welcome!

Company Description

Our mission at Apogee, Inc. is to provide an excellent working environment where individuals develop strong interpersonal skills, and advance their marketing knowledge. We believe a significant part of our agency’s growth and success is attributable to our philosophy of serving every one of our Fortune 500 Client with absolute integrity.