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Experienced iPhone Repair Tech

Apple Doc LLC

Experienced iPhone Repair Tech

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are a high quality repair shop serving the USC campus community and surrounding area. We specialize in efficient expert repairs on iPhones and Mac computers.

    We are looking for an experienced iPhone Repair Technician with excellent trouble-shooting and diagnostic skills for iPhone (and also potentially Mac computer) high quality precision repair. Seeking someone with both technical expertise as well as thoughtful customer care skills. Candidates should be highly organized, detail oriented, self disciplined and strive to achieve customer satisfaction by providing prompt in-shop services. Applicants with background in Apple iPhone, MacBook, iOS, and Apple Certified technicians will be most highly considered. The schedule can be flexible, since we are open 7 days per week we can find shifts that will suit everyone well.

    THIS POSITION WILL:

    • Work in a repair-shop environment to diagnose and repair customer devices.
    • Specialize in iPhone (and other Apple) device repairs.
    • Float to support customer service as needed.
    • Need significant Apple mobile repair training & experience (pay DOE).

    SKILLS REQUIRED:

    • Strong customer service skills, including interpersonal empathy and clear communication.
    • Significant experience repairing iPhones, including broken screen, battery issues, camera.
    • Excellent Apple diagnostic, repair, and troubleshooting skills.
    • Organization skills, ability to focus and multi-task, as well as careful attention to detail are essential.

    EXPERIENCE:

    • Experience with diagnostics & hardware repairs for Apple iPhones (and potentially iPads).
    • Two years of proven experience repairing current-model Apple devices.
    • Candidates with Apple Certification will be strongly considered.

     

    Company Description

    We are an Apple repair shop specializing in iPhone and MacBook computer repairs. Currently recruiting for an experienced MacBook and iPhone repair technician, someone who is also comfortable interacting with customers to provide empathetic and professional customer service.