Job Description

The leading provider of global music rights administration services is seeking a customer success analyst. The right candidate will be responsible for day-to-day client management, providing top-tier customer service to a roster of major media companies. In this role, customer success analysts will ensure that all client services are operating as expected by leveraging proficiencies in data analysis, spreadsheet manipulation and some experience working with databases and query languages.Required Skills:?Professional Communication and Client Support Skills?Ability to work in a professional team environment?Accounting or Financial Database Experience?Report Generation and Analysis Skills?Analytical Problem-Solving Skills?Database Concepts?Spreadsheets (Microsoft Excel or Open/LibreOffice Calc)Recommended Skills:?SQL Language Experience?Linux or Unix Command Line?CSV/Flat File Validation/CorrectionThe position is Full-Time, Monday through Friday in Woodland Hills, CA. No relocation assistance. Compensation: We offer a competitive compensation and benefits package including paid time off, holidays, medical and dental insurance plans, 401K plan. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.