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Customer Service/Call Center Rep

AppleOne

Customer Service/Call Center Rep

Orange, CA
Paid
  • Responsibilities

    Job Description

    Do you enjoy talking to people? Do you enjoy helping them out? This is the perfect opportunity for you! Up to $16.00/hr. Based on experienceDuties include but not limited to:-Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion-Document all inquiries, requests, resolutions, and follow-up tasks-Escalate inquiries and requests as necessary to the appropriate department or person following outlined guidelines-Display a courteous and empathetic attitude to all tenants-Perform research to answer inquiries and requests-Grow existing accounts through exceptional customer service and effective sales techniques-Meet quantitative performance metrics as outlined-Keep accounts current by updating databases during calls* Please send resume for immediate consideration AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.