Job Description

What Are We Looking For?-A "smile through the phone" attitude.-Technically savvy, able to be trained via Skype while staying engaged/asking questions, learn how to navigate a new system while assisting customers on the phone, and work with a dual monitor system.-Ability to multi-task and adapt to changes quickly.-Great customer service skills with a resourceful mindset.-Responds to customers professionally with integrity and accountability-Build TRUST by working as a team member, as well as independently, and coachable personality! -Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.- WORK FROM HOME AVAILABLE (after 4-5 month performance review onsite, timeline may vary depending on individual's success and attendance).Requirements:- BILINGUAL SPANISH a PLUS- AT LEAST 1 year customer service or 3+ years of related experience- Flexibility with schedule and STRONG attendance record- Type 35-40 WPM AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.