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Well-Known Bank Seeking 3 Call Center Reps

AppleOne

Well-Known Bank Seeking 3 Call Center Reps

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Well Known Bank is Seeking a Sharp Call Center Representative Representative will work with:Checking and Savings AccountsTransnational AccountsPersonal LoansDebit and Credit CardsRetirement AccountsThe Call Center Representative will be responsible for:Qualifying leads and soliciting orders for products or services over the phoneEntering details into a database system and follow-up with customersKeep accurate track of client's needs and notates all information correctly into customers? accountsRespond to all client inquires and either solves clients problems on their own escalates problem to his/her Supervisor for resolutionIdentifies opportunities to make product suggestions/referrals based upon the clients? needsDisplay etiquette, knowledge and solutions when servicing the clients account inquiries and conducts transactions in accordance to service standardsMaintain close adherence to the defined daily schedule to ensure proper resource coverageMaintain a minimal amount of errors to ensure a positive customer service experienceAlways adheres to all bank policy and proceduresExperience:?relevant: 2 years (Preferred)?Call Center: 1-3 year (Preferred)For immediate and confidential consideration please submit your resume and call Nineth Soto at the Bunker Hill AppleOne office. ? AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.